Operations Assistant · Competitive salary Super · Generous Employee Benefits · Personal development program Are you looking to make a difference and own what you do? Are you looking for a rewarding and challenging role? Then we want to hear from you! About the Role You will be responsible for providing administration and communication support to the Operations Department to ensure its smooth and efficient operation. Your duties will include, but not limited to: Coordinate Import and Export Shipments (Warehouse arrivals, Unloads, Groupage departures, LCL Collections and Delivery Airfreight Collections and Delivery), as well as completing WA quarantine forms Schedule the daily movements of wharf and rail contractors Attending to operational enquiries over the phone Logistics and cost management of Domestic and International containers Manage container movements into and out of the branch Complete container audits to ensure compliance Provide administrative, operational and general assistance to the Operations Team where and when required Perform licence and vehicle compliance checks Ensure compliance with company policies and legislative requirements relative to the industry About You To be considered for this role you will have: Proven organisational and planning skills Exceptional communication skills to liaise with people at all levels of the business including sales, administration and operational teams (both internal and external) with confident verbal and written communication Excellent computer skills (Word, Excel, Outlook) Outstanding customer service focus General freight background preferable but not essential What's in it for you? A competitive salary and superannuation. The opportunity of career advancement through mentoring and our formal learning and development program The opportunity to work with a great team in a dynamic fast paced environment A fantastic employee reward and recognition program, as well as market leading/generous employee benefits including a free Perkbox membership, company paid personal development, access to our confidential EAP wellness program, discount financial products, novated lease salary sacrifice and much more To know more about the exciting employee benefits at Grace, click on the link: > About Grace Group The Grace Group comprises of the Grace Removals, Grace Information Management; Grace Business Services, Grace Mobility Services, Grace Fine Art and Smartbox (Grace Self-Storage). We are leaders in the removals, storage and information management sector, and are considered Australasia’s largest independently owned company in our field. With over 60 branches across Australia and New Zealand, and an extensive global partner network, we have a reputation for quality and service excellence.