OCS is a leading global integrated facilities services provider, offering a comprehensive range of technical and soft services across multiple sectors to enhance operational performance and workplace experience. Operating globally, OCS applies local knowledge combined with international standards, ensuring scalable and consistent service delivery. The services offered include cleaning, catering, security, technical & hard services, pest control, waste management and recycling. Since the organizational growth and developments demands we are looking for a dynamic and experienced candidate to join us as a Student Accommodation & Facility Officer in Wollongong. The Student Administrative Officer is responsible for effective delivery of residential services in alignment with operational contracts, including cleaning, facilities management, student wellbeing, and occupancy management, while maintaining high levels of student satisfaction and compliance with university standards. Key Accountabilities : Operational Management of Residences : Oversee daily operations across all residence sites, ensuring services are delivered consistently. Previous experience in student accommodation, facility management or hospitality operations is essential. Cleaning Services Management : Manage cleaning services in line with agreed specifications and standards. Oversee inspection program including entry protocols, service hours, and university policies Facilities & Asset Management: Previous experience in facility and asset managing mid to large scale sites is encouraged Student Experience & Wellbeing: Effectively manage and identify student wellbeing concerns, responding to student support services, including student residence satisfaction surveys. Compliance, Safety & Risk Management: Making sure compliance with WHS requirements, policies and Australian standards are followed. Able to manage emergency response protocols. Staff Leadership & Coordination : Developing and improving administrative workflow systems to support an efficient and student-centred service. The skills that will make you standout, Problem solving Attention to detail Taking ownership and willing to deliver effectively Time Management Ability to work independently Strong Leadership and stakeholder management skills Benefits & Perks of Being an OCS Employee, Career progression with personal growth and development We at OCS Australia value efforts, speed and smart work - hence why you are sure to get up the ladder True Recognition- True vales . You hard work is paid off with great benefits Competitive salary and employee benefits Great opportunity to gain knowledge from industry experts and networking If this sounds like you, wait no more, hit the apply button to start your journey with us and submit a resume and a cover letter.
