This is a Correspondence Officer role with Queensland Government based in Brisbane, QLD, AU Queensland Government Role Seniority - junior, mid level More about the Correspondence Officer role at Queensland Government We are looking for someone who excels in critical thinking with meticulous attention to detail. Join the Department of the Environment, Tourism, Science and Innovation and play a key role in managing executive documentation for the Tourism Division. This Brisbane-based role offers a challenging yet rewarding environment where your skills ensure the high-quality standards and protocols are continually met. As a lynchpin of the Office of the Deputy Director-General, your role will be to coordinate, craft, and oversee the executive documentation that expresses our division's professionalism and commitment to excellence. Through rigorous proofing, managing, and tracking, you will ensure every piece of correspondence meets the highest quality standards and timeframes. If this sounds like you, apply now! As The Correspondence Officer, You Will Register, allocate and monitor the timeliness of Ministerial and Executive correspondence through MECS. Quality assure draft Ministerial, Director-General and Deputy Directors-General correspondence and items. Provide information, advice and support to officers across Tourism in the preparation of Ministerial and Executive correspondence (particularly in relation to templates, formatting, style and other technical aspects of the documentation) and in relation to key processes, procedures and use of MECS. Establish and maintain a network of correspondence contacts throughout Tourism and across DETSI to provide comprehensive, consistent and solution based advice and support. Liaise and maintain effective working relationships with Tourism staff and the offices of the Director-General and ELT in providing high level support services in relation to Ministerial and Executive requests. Research and draft replies to correspondence on selected issues as required. Foster a workplace culture that supports and promotes the interests of Aboriginal and Torres Strait Islander peoples and actively engage through our work to contribute to better outcomes for First Nations peoples of Australia. About You You'll have the ability to work effectively under pressure, handle competing priorities, meet deadlines and bring tasks to completion. You'll have the confidence to work independently to achieve outcomes with limited guidance. You'll be known for your effective written and verbal communication skills, engaging professionally and effectively with diverse stakeholders. You'll be able to demonstrate transferable skills in working in an electronic document workflow system used to manage correspondence and briefing notes or the ability to rapidly acquire, previous experience with MECS is highly desirable. What's in it for you? A supportive and inclusive workplace culture aligned with public service values. This is more than a job - it's an opportunity to make a significant impact in a role where your contributions are recognized and valued. You can see the impact our work has on Queenslanders and visitors, every day. To Apply You'll Need To Provide your current resume (no more than 4 pages). Provide a short statement (2 page maximum) outlining your interest in the role. To enable the selection panel to confirm that you are eligible for priority consideration, the panel requires your written assertion that you are of Aboriginal or Torres Strait Islander descent or you are a person with disability. If you're ready to own this role and elevate the quality of our correspondence, refer to the attached position description and apply now! Applications to remain current for 12 months. Occupational group Administration Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Queensland Government team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Registering and monitoring correspondence ✅ Quality assurance of documents Providing support and advice Key Strengths Critical thinking Attention to detail Effective communication Experience with MECS Document workflow management Research skills A Final Note: This is a role with Queensland Government not with Hatch.
