This is a Venue Services Team Leader role with Yarra Ranges Council based in Melbourne, VIC, AU Yarra Ranges Council Role Seniority - mid level More about the Venue Services Team Leader role at Yarra Ranges Council About the role The Venue Service Team Leader is responsible for overseeing a team that delivers cultural venue services across the Yarra Ranges. These venues support a wide range of activities including hire, exhibitions, film, performing arts, music and dance. The role ensures visitors and users receive a consistent, high standard of service aligned with Council’s Creative Communities and Customer First strategies. You will lead daily operations, foster a strong customer focused culture, and ensure events are supported through effective booking management, communication, and collaboration. This is a part time (2 days per week) temporary job share position until 31 December 2026 with a salary from $40.73 per hour Opportunities for professional development to grow your skills and experience through training and secondments. Experience and skills we are looking for Experience leading customer service or event delivery teams Strong ability to build relationships across multiple teams Demonstrated experience improving systems, processes or workflows Ability to set goals, allocate resources and monitor performance Confidence providing guidance, feedback and supervision to staff Experience working in cultural venues, events or community settings (desirable) Strong problem-solving and decision-making abilities Ability to adapt to change and support others through improvements Excellent communication and organisational skills Ability to attend events during operational hours as required If you have some but not all these skills or experience, we still encourage you to apply. Especially if you have the right attitude and willingness to learn. How to apply Please ensure you submit your application via our jobs portal by clicking ‘Apply’. Include a resume and cover letter with your application. In your cover letter, tell us about your experience, skills, and why you would like to work with us here at Yarra Ranges Council. Applications close 11.59pm, Sunday the 5th of April 2026. Contact person: Kerstin Paulsen, Cultural and Community Venue Coordinator, 03 9294 6604. If you need support with your application or have accessibility needs, please call the contact person above or email us at careers@yarraranges.vic.gov.au. Applicants who progress past the interview stage must complete pre-employment checks. These checks will include a Police Check, Working with Children Check, and Medical Check. About Yarra Ranges Council Yarra Ranges Council committed to creating a diverse and inclusive workplace where everyone is welcome. We encourage people of all genders, cultures, backgrounds, and abilities to apply for jobs with us. We support flexible work arrangements, including full-time, part-time, hybrid, and job-sharing options to meet your needs and suit your life. Yarra Ranges Council is a child safe organisation and is committed to the safety and wellbeing of all children and young people in our community. We are committed to protecting children from abuse in accordance with the Victorian Child Safe Standards. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Yarra Ranges Council team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Overseeing daily operations Fostering a customer-focused culture Supporting event management Key Strengths Experience leading customer service or event delivery teams Strong ability to build relationships across multiple teams ️ Excellent communication and organisational skills Experience working in cultural venues, events or community settings Strong problem-solving and decision-making abilities Ability to adapt to change and support others through improvements A Final Note: This is a role with Yarra Ranges Council not with Hatch.
