ASAP Start | 12 -Month Contract Hybrid Role | 3 Days in Office | $40-60/hour Super Our Client Our client is a large NSW Government agency responsible for delivering community safety and justice services across the state. The organisation operates a complex statewide workforce supporting custodial facilities, rehabilitation programs and community-based services. With thousands of employees across metropolitan and regional locations, the agency plays a critical role in maintaining public safety while supporting rehabilitation and reintegration initiatives. The department operates in a highly structured environment with strong governance, clear operational procedures and a commitment to efficient workforce management. Employees work within collaborative teams that support essential frontline services through strong administrative and operational coordination. Why Contract With Us At Charter Diligence, we go beyond just placement — we support our contractors with practical benefits that reflect real-life needs. All contractors engaged through us have access to early cash advances on approved timesheets , offering flexibility in cases of unforeseen expenses or cash flow challenges. Unlike traditional labour hire providers, we understand that life doesn’t always align with a pay cycle — and we're here to help when it matters most. Well, ask your mates if they’re already a Charter Diligence Contractor — chances are, they’re already benefiting from the support we provide. About the Role This role supports workforce coordination within a large operational environment by maintaining staff rosters, managing workforce data and ensuring daily staffing requirements are effectively planned and communicated. Working closely with operational teams, the position contributes to the smooth delivery of frontline services by ensuring workforce scheduling aligns with operational requirements, industrial awards and internal business rules. The role requires strong attention to detail, the ability to work with workforce management systems and the capacity to respond to changing operational demands. Position: HR Scheduling Officer – NSW Government Contract Pay rate: $40-60/hour Super Location: Sydney NSW Start Date: ASAP Duration: 12 months Hours: 35 hours per week (no overtime) Key Responsibilities Maintain and update workforce rosters in accordance with established scheduling procedures and operational requirements Monitor staffing allocations to ensure appropriate workforce coverage across operational areas Record and manage employee leave requests, roster preferences and days off within workforce management systems Reconcile leave records against system reports to ensure compliance with audit and reporting requirements Respond to roster-related enquiries from staff and operational stakeholders in a timely and professional manner Collaborate with other scheduling staff to coordinate workforce replacements and coverage for planned or unplanned absences Review payroll and workforce data to identify discrepancies and escalate issues where required Prepare workforce utilisation, staffing and operational reports for internal management review Maintain accurate scheduling records and documentation in line with departmental policies and governance requirements Support communication of roster updates, scheduling changes and policy information to relevant teams Assist with administrative tasks relating to workforce planning and operational coordination Contribute to continuous improvement of scheduling processes and workforce reporting practices About You Previous experience in workforce scheduling, rostering, workforce planning or operational administration Experience working within government, large operational organisations or complex workforce environments is highly regarded Strong attention to detail with the ability to manage large volumes of workforce data accurately Experience using workforce management, rostering or HR information systems Strong administrative and organisational skills with the ability to prioritise tasks effectively Ability to interpret policies, procedures and industrial awards related to workforce scheduling Excellent communication skills with the ability to liaise with multiple internal stakeholders Strong problem-solving capability when responding to roster changes or workforce issues Proficiency with Microsoft Office applications, particularly Excel and reporting tools Ability to work within structured procedures while managing competing operational priorities Valid working rights in Australia are required. This role does not offer visa sponsorship and applicants must hold Australian citizenship, permanent residency or long-term working rights. Sponsorship is not available for this role. As a mandatory requirement for this contract role required by our client, applicants are kindly asked to complete a compliance check and upload their work rights verification at . Incomplete submissions may not be considered. If you have any questions or need assistance with the process, please don’t hesitate to contact our team—we’re here to help. Application Process Important: Due to the high volume of applications and the limited submission timeframe, we may not be able to contact all applicants. This is not a reflection of interest, but a result of operational constraints. As part of mandatory government contract requirements, priority will be given to candidates who have completed all necessary compliance checks. For applicants with privacy concerns regarding work rights verification submission, documents may be presented in person at our local offices for sighting. We encourage candidates who are passionate about making a difference and possess the necessary experience and skills to apply. Please apply to this job post or submit your CV along with a cover letter detailing your qualifications and interest in the role to this job post. For confidential inquiries, contact our recruitment team at and ( (Sydney), ( (Melbourne), ( (Brisbane), or ( (Perth). Charter Diligence is an equal-opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals, regardless of their background. Join us and be part of a team that is shaping the future of the industry.
