About The Opportunity: Our client is currently seeking a Customer Service Representative to join their team based in Ringwood. This role offers the opportunity to work within a busy and collaborative environment, providing customer support, assisting with product enquiries and supporting the internal sales team with order processing and administrative tasks. This is a great opportunity for someone with strong communication skills who enjoys working in a customer-focused and team-oriented environment. Key Responsibilities: Responding to customer enquiries via phone and online channels Providing product information and parts interpretation support Processing customer orders, invoices and related documentation Coordinating special-order items when required Supporting stock control and inventory processes Assisting with order dispatch and logistics coordination Performing general administrative duties to support the sales team About You: Previous experience in customer service, sales support or administration Experience within automotive, spare parts or technical product environments is highly regarded Strong communication and interpersonal skills High level of organisation and attention to detail Ability to work both independently and within a team Proficiency in Microsoft Office Experience with parts catalogue systems or ERP systems will be advantageous but not essential About the Company: Our client is a well-established organisation operating within a specialised industry sector, supporting customers across Australia. They are known for their strong reputation, collaborative team environment and commitment to delivering high-quality service and support to their customers.
