At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together . We encourage people with diverse backgrounds to apply for this role. The Opportunity: We’re looking for a motivated Parts & Service Advisor to join our Mount Isa branch. This is a fantastic entry point into the heavy equipment industry for someone with parts, service, warehouse or admin experience who wants to build a long‑term career with a global leader. In this role, you’ll support both internal teams and external customers with parts enquiries, service administration, work order processing, inventory tasks and general branch support. You’ll become a key part of the branch operations, keeping jobs moving, ensuring accurate data, and helping deliver an exceptional customer experience. This is a full‑time role, permanent position with core hours being 8:00am – 5:00pm – Monday to Friday. Role Located: Mount Isa What You Will Be Doing Processing invoices, purchase orders and work orders accurately and on time Monitoring WIP and ensuring jobs are opened/closed correctly Assisting with timesheet and payroll administration Entering and maintaining accurate data across mainframe systems Supporting warranty case processing Preparing quotes and assisting with tenders Providing professional customer service to internal and external stakeholders Ordering parts and managing parts enquiries Supporting warehouse tasks including stock control, 5S and goods receipting Liaising with freight providers and suppliers Assisting with stocktakes and general branch operations Providing updates to customers on backorders, deliveries and job status Komatsu benefits: Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits. Financial: Income Protection Insurance provided through our company superannuation fund. Career: Recognition, awards, flexibility, further education studies and internal career development. Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health. Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents. Yearly Bonus: Potential to receive a yearly bonus. Referral Program: $3000 referral payment for referring a successful new employee to Komatsu. What we are looking for: Experience in parts, service, warehouse, inventory or admin Strong customer service and communication skills Good computer literacy (Microsoft Suite ability to learn mainframe systems) Mechanical aptitude or understanding of earthmoving equipment (advantageous) Ability to work independently and manage competing priorities A current driver’s licence (forklift licence advantageous) Someone who wants to grow their career within a global OEM Ready to get started? Simply hit the apply now button! Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is committed to a workplace where women can thrive.
