Fixed-Term Maternity Leave Coverage About Our Client This organisation is a small-sized entity within the Public Sector, committed to providing high-quality services to the community. They focus on operational efficiency and take pride in their structured and professional approach. Job Description Provide exceptional customer service by addressing inquiries and resolving issues efficiently. Maintain accurate records and manage data entry tasks effectively. Support administrative functions, including document preparation and correspondence management. Assist in coordinating meetings and events for the department. Handle incoming calls and direct them to the appropriate team members. Ensure that all customer interactions align with organisational standards and policies. Collaborate with internal teams to improve customer satisfaction and processes. Contribute to the overall efficiency and success of the Secretarial & Business Support department. The Successful Applicant A successful Customer Relations Officer should have: Previous experience in a customer service or administrative role, ideally within the Public Sector. Strong communication and interpersonal skills. Proficiency in using office software and systems. A keen eye for detail and excellent organisational abilities. The ability to manage multiple tasks and prioritise effectively. Knowledge of customer service principles and practices. A proactive approach to problem-solving and a positive attitude. A commitment to delivering quality service to stakeholders in Subiaco. What's on Offer Fixed-term contract within a reputable Public Sector organisation. Opportunity to work in Subiaco, a vibrant and accessible location. Professional and structured work environment. Chance to contribute to meaningful community-focused initiatives. If you're ready to take on a fulfilling role as a Customer Relations Officer in the Public Sector, we encourage you to apply today!
