About Us: Retail Safari as part of Strikeforce is a dynamic and innovative marketing services agency offering its clients effective customer contact through a diverse range of channels including assisted selling, product demonstration, local area marketing and brand activation. About our client: Meta Reality Labs, a division of Meta Platforms is dedicated to bringing the future to life — creating smart, stylish, and connected products that change the way people see and experience the world. The team is behind products such as the Meta Quest VR headsets and the Meta AI Glasses , blending cutting-edge tech with everyday style. Meta smart glasses combine AI, camera, and voice control in the iconic Ray-Ban & Oakley designs — letting people capture moments, stay connected, and experience the world in a whole new way. About the role: We’re seeking an experienced Account Manager to lead and optimise the Meta Field Marketing Program. This is a strategic, performance-focused role requiring strong commercial acumen, stakeholder management expertise, and a proven ability to drive field execution at scale. If you’re motivated by results, energised by emerging technology, and confident leading programs in dynamic retail environments — this role is for you. As the Meta Account Manager , you will be the face of our business, working closely with our client to manage expectations including stakeholder management, team performance, KPI delivery, workforce management, and process enhancement to ensure executional excellence in delivering Meta Realty Lab’s objectives for their field marketing program. Your responsibilities will include, but not limited to: Establishing relationships with internal stakeholders and working closely with external clients as a primary point of contact for the Meta program. Proactive leadership of the Meta Account team to deliver on time and professional completion of designated field activity Ensure the field team is adequately supported to deliver on program objectives, expectations and KPI’s Initiate and drive continuous improvement and increase program efficiencies by analysing data and reporting to our client and internal stakeholders Account and program financial management About You: Ideally, we are looking for a candidate to ‘hit the ground running’ who has the confidence to take charge in this dynamic and diverse role: To be successful, you will need to have the following key competencies: 3 -5 years’ experience within a similar role (Account Manager or Client Relationship Manager) Previous leadership and team management experience (large scale territory management would be beneficial) Exposure to the Consumer Electronics and retail industries would be highly regarded with proven sales experience You will be a tech savvy person and passionate about new technology and innovation. End to end project management skills from proposal development, presentation and implementation Knowledge of WFM principles and concepts (forecasting, scheduling, and optimising) Ability to manage financial aspects of business and client specific projects Ability to analyse data, generate reports and provide insights/recommendations Strong communication skills with a high level of attention to detail and time management About the Offer: In return you will be rewarded with the opportunity to work with Australia’s LEADING field marketing agency alongside global brands! Some of the other benefits of joining our team include: Attractive base salary plus superannuation Full time maximum term contract Flexible and Hybrid Work Arrangement (combination from office and home) Collaborative, innovative, and an engaging culture A diverse and inclusive workplace Ongoing training and development opportunities (internal & external) Discounts with some of our corporate partnerships The opportunity to develop your skillset, working alongside a variety of experienced specialists 24/7 access to our Employee Assistance Program If you are ready for a challenge and seek a rewarding career then this is not an opportunity to be missed – APPLY ONLINE NOW! Please note, only shortlisted candidates will be contacted.
