Company Description Novotel, Mercure & ibis Darwin Airport are conveniently located just a few steps away from the airport and a short 15-minute drive from the vibrant Darwin CBD, the Hotels offer a prime location for both business and leisure travellers. Be a part of this journey… Airport Development Group (ADG) has made a significant investment of $25 million to transform the properties into a world-class destination. The major redevelopment project includes a range of upgrades to enhance the guest experience. The extensive new tropical gardens create a serene and inviting atmosphere, offering a wonderful base from which to explore all the remarkable attractions and natural beauty that the Top End has to offer. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster. Job Description This is a hands-on role which is focused on delivering exceptional service and experiences to our guests. Reporting to the Food and Beverage Manager, you will have a strong presence in the operations, leading a talented team. As our Food and Beverage Supervisor, you will: Lead and develop a team of hospitality professionals. Ensure efficient, friendly and professional food and beverage service is provided to all guests. Serve food and beverages promptly and professionally while adhering to menu knowledge, service standards, and dietary requirements. Provide guests and patrons with an experience and environment that exceeds expectations. Implement programs and conduct training for the team, ensuring all Heartists are knowledgeable and competent in all procedures and offerings Assist with daily, weekly rosters in a timely manner. Qualifications Responsible Service of Alcohol certificate Strong knowledge of a variety of beverages including beer, wine, spirits and cocktails. Proven capability in creating a positive and productive work environment Oracle MICROS Simphony Cloud knowledge desirable. Additional Information What's in it for you ALL Heartist Program – Enjoy exclusive discounts on accommodation and food & beverage at Accor properties worldwide. Family & Friends Discounts – Share the benefits of your career with your loved ones, offering them discounts on accommodation, services, and events. Accor Live Limitless (ALL) Loyalty Program – Earn status and reward points with every stay, unlocking more benefits and experiences. Learn Your Way – Access leading training platforms like Accor Academy and Typsy to advance your career and skills.
