Who We Are iSelect and Compare the Market are trusted, well-known brands dedicated to helping millions of Australians compare and buy personal finance and household products such as insurance, energy, and loans. Together, we provide a seamless, customer-focused experience that makes it easier for Australians to find the right products to suit their needs. What You’ll Be Doing • Manage and optimise observability platforms, especially New Relic • Build and maintain dashboards, visualisations, and service insights • Implement observability tooling using Terraform and other IaC practices • Partner with engineering teams to improve instrumentation and distributed tracing • Enhance alert quality, support incident root cause analysis, and evaluate new observability capabilities What’s In It For You At Compare the Market and iSelect, we’re all about helping people make smart choices – and joining us might just be yours. We offer an environment where your ideas are heard, your contributions are valued, and your growth genuinely matters. Collaboration is part of our DNA, and you’ll be joining a supportive, forward-thinking team where you can do meaningful work (and be recognised for it!) We’re guided by three shared values that shape how we work, how we treat each other, and how we show up for our customers - Drive, Noble Intent and All Together. Plus, we offer a range of great perks to help you thrive both in and out of work: Vibrant and social community who have annual celebrations, family fun days and regular events Enjoy flexible work arrangements, including the option of one day working from home each week or a 9-day fortnight Enjoy additional leave days - ‘ME’ leave and ‘Volunteer Day’ leave Option to purchase additional leave Return To Work bonus for returning parents Quarterly Award and Recognition program What Sets You Apart We’d love to hear from professionals who have… • Strong understanding of observability concepts—metrics, logs, traces, distributed tracing, service maps • Hands-on experience with New Relic or similar tools (Datadog, Grafana, Prometheus, Dynatrace) • Experience building dashboards, alert policies, and instrumentation • Exposure to Terraform, scripting/automation, and cloud/container environments (Kubernetes, Docker) • Familiarity with OpenTelemetry, SRE practices (SLIs/SLOs), CI/CD pipelines, and logging platforms would be desirable Sound like a good fit? Let’s talk. At Compare the Market and iSelect we’re proud to be an Equal Opportunity Employer and we embrace diversity. This role is available to candidates with unlimited Australian working rights only. Sponsorship is not available. Compare the Market and iSelect are committed to protecting your privacy. All applications and personal information are kept confidential and securely stored in line with Australian privacy laws, used only for recruitment purposes, and not shared with third parties outside the Auto and General Holdings Group without your consent.
