Who We Are iSelect and Compare the Market are trusted, well-known brands dedicated to helping millions of Australians compare and buy personal finance and household products such as insurance, energy, and loans. Together, we provide a seamless, customer-focused experience that makes it easier for Australians to find the right products to suit their needs. What You’ll Be Doing As the SRE Team Lead, you will guide, grow, and develop an SRE capability focused on observability, operational excellence, and proactive reliability improvement. Reporting to the Head of SRE, you’ll own the uplift of monitoring, logging, metrics, and tracing across our cloud platforms, while partnering broadly across engineering, data, and operations teams. Your leadership will shape how the organisation designs, delivers, and measures system health. You will: • Lead, coach, and mentor an SRE team focused on building high-performing observability practices • Define and mature observability strategy—including dashboards, telemetry standards, alerting, SLO/SLI frameworks • Embed observability into engineering and delivery processes across cloud and data platforms • Use data-driven insights to identify performance and reliability improvements •Support the adoption and optimisation of tools such as New Relic across AWS and Databricks environments • Communicate technical insights clearly to stakeholders at all levels • Evaluate new technologies and approaches to improve visibility, reliability, and team effectiveness What’s In It For You At Compare the Market and iSelect, we’re all about helping people make smart choices – and joining us might just be yours. We offer an environment where your ideas are heard, your contributions are valued, and your growth genuinely matters. Collaboration is part of our DNA, and you’ll be joining a supportive, forward-thinking team where you can do meaningful work (and be recognised for it!) We’re guided by three shared values that shape how we work, how we treat each other, and how we show up for our customers – Drive, Noble Intent and All Together . Plus, we offer a range of great perks to help you thrive both in and out of work: • Vibrant and social community with annual celebrations, family fun days and regular events • Flexible work arrangements, including one day WFH each week or a 9-day fortnight • Enjoy additional leave days – ‘ME’ leave and ‘Volunteer Day’ leave • Option to purchase additional leave • Return to Work bonus for returning parents • Quarterly Award and Recognition program What Sets You Apart We’d love to hear from professionals who have: • Leadership experience within SRE, cloud, or platform engineering teams • Strong understanding of modern observability practices across metrics, logs, tracing, and alerting • Experience working with cloud platforms—ideally AWS and data platforms such as Databricks • Ability to rapidly learn new technologies and guide teams through adoption • Excellent communication skills, with an ability to simplify complex technical concepts • Curious, collaborative, and proactive mindset, with calmness during incidents • A commitment to building a positive, high-performing engineering culture Sound like a good fit? Let’s talk. At Compare the Market and iSelect we’re proud to be an Equal Opportunity Employer and we embrace diversity. This role is available to candidates with unlimited Australian working rights only. Sponsorship is not available.
