About the role The Quality Engineer develops, implements, and maintains quality control criteria for incoming materials, in-process products, and outgoing inspections, providing real-time support to production teams to address issues that could impact manufacturing. This role reviews supplier performance, investigates and resolves quality issues through NCR management and root-cause analysis, and implements corrective and preventive actions (CAPA) to prevent recurrence. The Quality Engineer conducts batch retrospectives, collaborates with production teams to enhance quality measures, supports engineering changes (ECR/ECN/BOM deviations/PDR), and trains Quality Technicians on standards, inspection criteria, and tools. Additionally, the role investigates customer-reported product issues (RMA), delivering reports, root-cause analysis, and corrective actions to stakeholders to ensure consistent product quality and compliance. Responsibilities, Duties and Expectations Develop, implement, and maintain quality control criteria for incoming materials, in-process products, and outgoing inspections. Provide real-time quality support to production teams, addressing issues that could block production. Review supplier reports, assess component performance, and evaluate supplier performance against DroneShield’s evaluation criteria. Identify, investigate, and resolve quality issues through management of non-conformance reports (NCRs) and root-cause analysis. Implement and monitor Corrective and Preventive Actions (CAPA) to reduce recurrence of quality issues. Conduct batch retrospectives and collaborate with production teams to enhance quality control measures. Support engineering changes (ECR/ECN/BOM deviations/PDR) and assess their impact on production and quality. Train quality control technicians on standards, inspection criteria, and tools. Investigate customer-reported product issues (RMA), providing reports, root-cause analysis, and corrective actions to stakeholders. Qualifications, Experience and Skills Bachelor’s degree in engineering (Mechanical, Electronics, Electrical, etc). Proven experience in a quality or production engineering role within a manufacturing environment. Strong background in mechanical, electronic, or systems engineering. Familiarity with enterprise resource planning (ERP Oracle) systems and data management tools is advantageous. Exceptional problem-solving skills with high attention to detail. Ability to work both independently and within a cross-functional team0 Strong organizational skills with the ability to manage multiple tasks in a fast-paced environment Extensive experience with 5Whys / 8D / Ishikawa or similar techniques. Note for recruitment agencies: we do not accept floated candidates from external recruiters unless they were instructed to do so.
