About the role Junior, Senior or Lead Business Analyst Location: Sydney, Australia | Hybrid Languages: English Industry: Insurance / SaaS Product: Cloud-based insurance solutions platform enabling policy administration, claims processing, and customer engagement Tech Stack (if relevant): Jira, Confluence, Microsoft Office, Visio, Lucidchart Company Profile A rapidly scaling software provider in the insurance technology sector. The company develops flexible, cloud-native platforms that help insurers modernize their operations. With a strong emphasis on collaboration, innovation, and customer success, the organization fosters a culture of continuous learning and high-impact delivery. Positioned for ongoing growth, the team is focused on expanding its product capabilities and geographic reach. Salary & Benefits Salary Range: Competitive Additional Benefits: Not specified Role Description As a Senior Business Analyst, you will drive the delivery of insurance solutions by crafting clear and testable requirements, guiding cross-functional collaboration, and aligning business outcomes with customer expectations. This role plays a critical part in ensuring solutions meet real-world needs while continuously enhancing internal business analysis practices. Responsibilities Deliver successful customer solutions through end-to-end ownership of requirements and functional designs Build trusted relationships with customers by providing domain expertise throughout the project lifecycle Collaborate across technical and business teams to ensure outcomes meet expectations and are testable and traceable Support continuous improvement in analysis practices through mentoring, best practices, and personal development Ensure compliance with company policies on data confidentiality and information security Requirements Must-Haves: 7 years of Business Analysis experience, ideally in the insurance industry Proven ability to consult across multiple projects or customer contexts Strong skills in business process modelling, requirements gathering, and stakeholder communication Familiarity with agile delivery practices (e.g., user stories, backlog refinement, sprint planning) Experience with functional and user acceptance testing Proficiency in Jira, Confluence, Microsoft Office, and diagramming tools (Visio, Lucidchart) Nice-to-Haves: Experience with SaaS insurance platforms or core policy administration systems Exposure to data integration, reporting, or automation within insurance Relevant certifications (e.g., CBAP, PMI-PBA, Agile delivery) Senior Business Analyst Location: Sydney, Australia | Hybrid Languages: English Industry: Insurance / SaaS Product: Cloud-based insurance solutions platform enabling policy administration, claims processing, and customer engagement Tech Stack (if relevant): Jira, Confluence, Microsoft Office, Visio, Lucidchart Company Profile A rapidly scaling software provider in the insurance technology sector. The company develops flexible, cloud-native platforms that help insurers modernize their operations. With a strong emphasis on collaboration, innovation, and customer success, the organization fosters a culture of continuous learning and high-impact delivery. Positioned for ongoing growth, the team is focused on expanding its product capabilities and geographic reach. Salary & Benefits Salary Range: Competitive Additional Benefits: Not specified Role Description As a Senior Business Analyst, you will drive the delivery of insurance solutions by crafting clear and testable requirements, guiding cross-functional collaboration, and aligning business outcomes with customer expectations. This role plays a critical part in ensuring solutions meet real-world needs while continuously enhancing internal business analysis practices. Responsibilities Deliver successful customer solutions through end-to-end ownership of requirements and functional designs Build trusted relationships with customers by providing domain expertise throughout the project lifecycle Collaborate across technical and business teams to ensure outcomes meet expectations and are testable and traceable Support continuous improvement in analysis practices through mentoring, best practices, and personal development Ensure compliance with company policies on data confidentiality and information security Requirements Must-Haves: 7 years of Business Analysis experience, ideally in the insurance industry Proven ability to consult across multiple projects or customer contexts Strong skills in business process modelling, requirements gathering, and stakeholder communication Familiarity with agile delivery practices (e.g., user stories, backlog refinement, sprint planning) Experience with functional and user acceptance testing Proficiency in Jira, Confluence, Microsoft Office, and diagramming tools (Visio, Lucidchart) Nice-to-Haves: Experience with SaaS insurance platforms or core policy administration systems