If you’re someone who thrives in a busy, varied role where no two days look the same this could be the opportunity you’ve been waiting for. We are partnering with a globally recognised wellness brand with over 30 years of success in personal health and lifestyle products. With a strong reputation for innovation and quality, this organisation is passionate about creating products that help people relax, recharge and feel their best. They’re now looking for an organised, proactive Operations & Customer Service Administrator to join their team and play a key role in keeping things running smoothly behind the scenes. The Benefits $70,000 – $75,000 Super Monday to Friday, standard business hours Rowville office with onsite parking Hybrid working post training (minimum 3 days onsite for collaboration) Genuine variety across operations, customer service & admin Supportive leadership and hands-on training Career growth with exposure to finance and operations About the Role This is a true all-rounder role where you’ll be the glue between operations, customer service and sales support. Processing orders and managing stock inventory Managing customer enquiries and building stakeholder relationship Admin support and coordination for the sales team End-to-end processing and reporting of retail claims Office administration, coordinating office services and supplies Assisting with accounts payable and receivable tasks Identifying process improvements and supporting system efficiencies About You You are organised, adaptable and genuinely enjoy being the go-to person who keeps things on track Previous experience in a high-volume administrative role Strong communication skills and customer service experience in a fast-paced environment Excellent attention to detail and time management skills Confidence working across multiple systems (ERP experience highly regarded) A proactive mindset and ability to identify process improvements A positive, team-oriented attitude with the ability to work autonomously If you’re flexible, eager to learn and excited by a role where you can grow your skillset across a variety of business operations, APPLY NOW or reach out to Sonja at SMAART Recruitment for a confidential chat on 03 8637 4401.
