Lead a high-performing team in a fast-growing national trade retail brand About Our Client Tool Kit Depot is a national retailer specialising in trade and industrial tools, backed by West Farmers Group With stores across Australia and continued expansion in Toowoomba, TKD offers a dynamic, values-led environment focused on genuine care, growth, and team spirit Job Description Lead store operations including sales, P&L, compliance, and team performance Drive profitability and achieve sales targets across all site functions Manage stock levels, merchandising, and store presentation standards Ensure exceptional customer experience and service delivery Recruit, coach, and develop team members across multiple roles Manage rosters, leave calendars, and performance reviews Maintain WHS compliance and foster a safety-first culture Represent TKD at trade shows, stocktakes, and promotional events Travel occasionally and work flexibly across a 5-day roster The Successful Applicant Proven leadership experience in retail or trade/industrial tools environment Strong knowledge of sales principles, KPIs, and customer needs Skilled in team development, coaching, and performance management Excellent communication, time management, and organisational skills Commercially savvy with a passion for customer service Forklift license and frontline management qualifications (desirable) Current driver's license and willingness to travel (if necessary) What's on Offer Competitive Salary Package Super Bonus Tools of the Trade National brand exposure and career development opportunities Supportive, energetic culture built on care, innovation, and banter Opportunity to lead a store and shape its commercial success If you are an enthusiastic and results-oriented Store Manager ready to make an impact in Toowoomba, we encourage you to apply today!
