Position: Customer Experience Ambassador Location: Osborne Park Salary: $65,000 - $70,000 super perks Job Type: Permanent Position Overview: OUI Recruitment is searching for a Customer Experience Ambassador to join a dynamic organisation in Perth. This full-time, office-based role is perfect for someone who thrives on coordination, communication, and ensuring seamless operations between sales, inventory, and service teams. Perks: Full-time permanent position with job security Professional development and growth opportunities Collaborative team environment Exposure to diverse operational functions Modern office facilities Opportunity to make a real impact on customer satisfaction Roles and Responsibilities: Work closely with the Inventory and Service departments to align with sales demands and customer needs Ensure priorities are clearly communicated, understood, and met across all teams Act as the key liaison between the sales team and the workshop, facilitating smooth operations Coordinate workflow and resource allocation to meet customer commitments Monitor and communicate progress on customer orders and service requests Identify and resolve potential bottlenecks or conflicts between departments Maintain strong working relationships with internal stakeholders Provide regular updates to management on operational priorities and challenges Support continuous improvement initiatives to enhance customer experience Manage competing priorities and ensure urgent matters are escalated appropriately Role Requirements: Strong communication and interpersonal skills with the ability to work across multiple teams Excellent organisational skills and attention to detail Proven ability to coordinate between different departments or functions Customer-focused mindset with a commitment to service excellence Problem-solving abilities and proactive approach to challenges Ability to work effectively in a fast-paced environment Strong time management skills and ability to prioritise competing demands Professional demeanour and positive attitude Ability to work collaboratively whilst also taking initiative independently Full-time availability for office-based work (5 days per week in the office) We appreciate your interest in this opportunity. We regret that we can only contact shortlisted candidates. If you are not shortlisted, we encourage you to check out our website for other opportunities or to sign up for job alerts. Please note that applicants must be based in Australia with valid working rights to be considered. We represent organizations that promote diversity and welcome all qualified applicants regardless of race, gender, disability, religion/belief, sexual orientation, or age. Email: info@ouirecruitment.com Phone: (08) 6219 8033
