Sales Enablement Manager The Role We’re hiring a Sales Enablement Manager to help raise the standard of how Lyrebird sells. As our SMB sales team grows across Australia, we need someone focused on improving how the team executes day to day. This role exists to make our sellers better. You’ll define what great selling looks like at Lyrebird and build the training, playbooks, and materials that help the team consistently execute at that level. That includes analysing funnel data to identify where deals are stalling, reviewing calls to spot skill gaps, and building targeted coaching to improve performance. This is a hands-on role focused on improving how the team sells and helping more clinicians benefit from the technology we’re building. About Us Lyrebird is building a category-defining clinical AI platform used daily by frontline clinicians. Our products reduce administrative burden, improve documentation quality, and help clinicians focus on the patient in front of them. Thousands of clinicians rely on Lyrebird every day. That trust is earned through speed, reliability, and a deep understanding of how healthcare actually works. We work closely with clinicians to bring this technology into real-world clinical workflows. That means helping healthcare organisations adopt tools that meaningfully reduce admin and improve the way care is delivered. We care deeply about what we build and who we build it for. The work we do supports clinicians making real patient decisions every single day. What You’ll Do Define what great selling looks like at Lyrebird from discovery through to close, and codify this into clear frameworks and playbooks. Build and run onboarding and ongoing training programs that improve the sales team’s ability to execute. Analyse funnel data to identify performance gaps and create coaching plans that address them. Audit sales calls and meetings to identify skill gaps and improvement areas. Create and maintain the materials reps use with customers, including decks, messaging frameworks, and sales tools. Work closely with RevOps to identify friction in CRM and sales tools and help improve how systems support the sales process. Partner closely with Sales, RevOps, Marketing, and Product to ensure the team has the messaging, materials, and systems needed to sell effectively. Support multiple teams across the revenue organisation including inbound sales, and customer success managers. What You’ll Bring Experience in sales enablement, sales operations, learning and development, or a similar go-to-market role. A strong understanding of B2B sales processes, ideally within SaaS or technology environments. A data-driven mindset with the ability to analyse funnel metrics, sales activity, and call data to identify where deals are breaking down and where the team needs to improve. The ability to identify patterns in sales data and translate them into practical coaching or training. Strong communication and facilitation skills, with the ability to coach individuals and run group training sessions. A practical mindset - comfortable building decks, reviewing calls, writing playbooks, and doing the hands-on work required to improve a team. Comfort working cross-functionally with Sales, RevOps, Product, and Marketing teams. Experience with tools such as Hubspot, Gong, Aircall, or similar sales tools is helpful but not essential. At Lyrebird, you don’t just write code — we help shape the future of the human experience. If you want to pioneer, to create, and to see your work touch lives directly, we’d love to hear from you. We’re building a team that reflects the diversity of the people who’ll benefit from our work. We want Lyrebird to be a place where everyone feels safe, supported, and able to thrive. If you’re from an underrepresented background in tech, we especially encourage you to apply - even if you don’t meet every single requirement. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
