Village Manager – Murray Gardens Retirement Village Come and join our wonderful team and take the reins of our Murray Gardens Retirement Village, located in East Albury NSW This position reports directly to the Regional Operations Manager and will play a pivotal role in bringing RetireAustralia's mission to life. About the Position This is an exciting opportunity for a passionate Village Manager with an exceptional track record ready for the next challenge to lead our Murray Gardens Retirement Village located in East Albury. Your role will be pivotal in implementing RetireAustralia’s purpose of enabling residents to maintain the life they choose within their own home for as long as possible. You will proactively take responsibility for overseeing the day-to-day operations of the village, ensuring that it runs smoothly and efficiently, while delivering high-quality services to our residents. Reporting directly to the Regional Operations Manager, your duties will include but are not limited to: Overall management of the retirement village, including financial management, staff management, and ensuring compliance with all relevant regulations and standards Planning, developing, and managing Village budgets Manage key services and maintain presentation of the Village to high standards Develop and maintain relationships with residents, their families, and the wider community Provide exceptional customer service to residents, families, and other stakeholders Oversee the recruitment, training, and management of staff, ensuring a high standard of service is delivered at all times Implement policies and procedures to ensure the safety and well-being of residents Work collaboratively with the wider management team to ensure the successful operation of the village Essential Criteria A relevant qualification in Business or Retirement Living is highly desirable. Previous experience in a similar role – retirement village or management of a multi-faceted service organisation Previous experience within Retirement Living, Aged or Community Care services (desirable) Previous Home or Residential Aged Care nursing experience (highly regarded) Strong working knowledge of the Retirement Villages Act (or willingness to quickly ascertain), and other relevant regulations and standards, including health and safety Demonstrated Managerial and Financial Management skills Excellent interpersonal and communication skills Relevant qualification in Business or Retirement Living (desirable) National Police Check (or ability to obtain) First Aid & CPR Certificate (or ability to obtain) Ability to pass a pre-employment medical including a drug and alcohol test Our benefits include the following: The wellbeing of all RetireAustralia team members is our priority and we regularly run initiatives such as safety training, wellness challenges, mental health awareness programs and a free annual flu vaccination program. We have a dedicated learning and development team, who have received industry recognition for their training and development programs which assist team members to achieve their personal and professional development goals while working at RetireAustralia. RetireAustralia offers a free and confidential Employee Assistance Program to all employees and their family members to assist with work-related and personal issues. Who we are RetireAustralia is a leading private owner, operator and developer of retirement villages with a focus on creating thriving communities where older Australians live the life they choose in their own homes. Across our villages in New South Wales, Queensland and South Australia we are revolutionising retirement living through our continuum of care model and range of accommodation options that integrate independent living with Support At Home services and on-site higher acuity care facilities. We are also building the future of retirement living, expanding several existing communities and developing new purpose-built communities in areas with high demand for quality senior living. With customers at the centre, a wonderful culture and an ambitious growth strategy in a sector experiencing rapid expansion and diversification, RetireAustralia is an employer of choice for individuals who want to make their mark If you are looking for the opportunity to develop a long-term career and contribute to the success of RetireAustralia and the satisfaction of our residents, please ‘apply’ now. “As part of the application process you will be required to provide personal information to RetireAustralia and our privacy policy can be found on our website. You will also be required to provide proof of right to work in Australia, participate in medical testing, verification of identification and qualifications”
