Lead an established service team Work with leading brands: Mercedes Benz, Freightliner, and Fuso Build your leadership career within Daimler Trucks largest dealership group Daimler Trucks Somerton is seeking an experienced Service Manager to lead an established Service Department of approximately 30 team members. Reporting to the Branch Manager and working within a refreshed leadership structure, you will take full responsibility for service operations, team performance, safety, and customer experience. This is a hands‑on leadership role suited to someone who enjoys ownership, operational accountability, and leading people. Key Responsibilities Lead and manage the Service Department, driving performance and engagement Oversee all service and repair operations to ensure quality, efficiency, and turnaround targets are met Maintain a strong customer‑first approach, resolving issues and building lasting relationships Ensure compliance with workplace health and safety standards Identify and implement practical improvements to processes and performance Provide clear daily oversight of workloads, resources, and priorities About You Proven experience leading a service department within the automotive industry Confident managing teams and day‑to‑day operations Strong customer focus with a practical, solutions‑driven mindset Safety‑focused leader who leads by example Clear communicator who works well with senior leadership and peers What’s On Offer Long‑term role stability within a global industry leader clear pathways for advancement and professional development Manufacturer and in‑house training and development Exposure to world renowned brands including Mercedes‑Benz, Freightliner, and Fuso Attractive salary package and employee benefits, including discounts on health insurance, financial services, and novated lease options. About Velocity Vehicle Group Velocity Vehicle Group (VVG) has just celebrated 25 years in operation and is Daimler Trucks largest truck dealership group globally. Velocity Truck Centres Australia, part of VVG, are locally managed and are the largest dealership group of Daimler Trucks in Australia. We sell and service Mercedes-Benz, Freightliner and Fuso trucks right across the country. Our core values of Speed, Value and Trust are at the heart of everything we do. We employ around 1,000 people across 19 locations around Australia and continue to be a key player in the Australian transport industry. Velocity Truck Centres is an equal opportunity employer that values diversity in the workplace.
