Be Part of Something Bigger at Ingenia! At Ingenia, we’re not just building communities, we’re creating places where people truly belong. From unforgettable holidays to vibrant rental living and affordable housing, we’re all about making life better, brighter, and more connected. We’re a passionate bunch who care deeply, work boldly, and support each other every step of the way to create moments that matter. If you’re ready to work in a place that values your ideas and celebrates your wins, we’d love to welcome you to the team. Your Next Opportunity We’re on the lookout for a Full Time Holiday Park Manager to join our team at our South West Rocks Holidays site. Reporting to the Area Manager, you’ll lead the charge in delivering an exceptional guest experience, a high‑performing team, and a park you’re proud to call your own. We are Customer Obsessed at Ingenia, so this role is critical in delivering exceptional experiences for our guests and residents, and having fun while doing it! Why You’ll Love Life at Ingenia We believe work should be rewarding, flexible, and full of perks: Staff discounts on Ingenia Holiday Parks, with savings that can go beyond 50% Employee referral, employee of the month, and employee of the year rewards Flexible work schedules to suit your lifestyle Retailer discounts In this Role, You’ll Lead day‑to‑day park operations, guest service and team performance. Drive revenue, manage budgets and deliver Net Operating Income targets. Resolve guest/resident issues with professionalism and care. Oversee maintenance, asset presentation and capital works. Ensure safety, compliance and operational standards are consistently met. You’re Likely a Match If You Have strong team leadership, coaching and performance management. Have proven experience in guest/customer service and conflict resolution. Have solid commercial skills of budgeting, forecasting and P&L management. Hold a current First Aid Certificate and WWC (or willing to obtain). Are able to plan, organise and deliver high‑quality operational outcomes. Are calm, empathetic, adaptable and guest‑obsessed. You’re someone who brings energy, ideas, and a genuine passion for making a difference. You love working with people, solving problems, and creating moments that matter. Our Recruitment Process We keep things simple and supportive: Apply via our website; no cover letter needed Quick phone chat and interview with your future manager Background checks Offer and onboarding; welcome aboard! All applicants must be able to work in Australia and provide evidence of working rights, as well as undergo a National Police Check. Let’s Create Amazing Experiences Together Ready to do what matters, and know you matter? Join us and help bring great experiences to life, starting with you. Check out what life at Ingenia looks like on our LinkedIn page.
