The key duties of the position include The Role Are you looking for a role where your work directly supports critical Defence capability across two of Australia's most strategically important northern bases? A role where no two days are the same, and where you will contribute to operations, safety, and base resilience in a unique coastal remote environment. We are seeking an adaptable, solutions focused individual to join our team as an APS 5 Base Support Officer supporting RAAF Learmonth and the Harold E. Holt Naval Communication Station, located near the township of Exmouth, Western Australia. Located on the picturesque Ningaloo Coast, both sites play vital roles in Defence operations - from aviation support and contingency activities at RAAF Learmonth to globally significant communication capabilities at Harold E. Holt. As a Base Support Officer, you will help ensure these sites operate safely, securely, and efficiently while providing responsive support to Defence personnel, contractors, and visiting units. This role is hands on, varied and community centred, requiring strong communication skills, coordination capability and the ability to work independently in a remote environment. You will contribute to estate management, essential services delivery, stakeholder engagement, emergency management planning, and operational support activities across both locations. As a Base Support Officer supporting Learmonth and HEH, your responsibilities may include: Providing day to day operational support to Defence units, visiting aircraft and personnel Coordinating with contractors and industry partners delivering base services and estate outcomes Supporting estate, facility and infrastructure management across both sites Assisting with base safety, security and emergency management requirements Monitoring compliance with WHS, security and operational standards Supporting high?risk weather preparedness and response, including cyclone season activities Assisting with operational activities such as surge support, visiting detachments and exercises Engaging with local stakeholders including emergency services and government agencies Managing administrative tasks, resource coordination and base activity planning Maintaining strong working relationships across Defence, APS and contractor groups About our Team East and West Zone (EWZ) is a branch of the Service Delivery Division within the Security and Estate Group. As part of Defence's estate delivery network, EWZ supports capability readiness by providing coordinated, dependable and innovative estate and base management services. EWZ delivers essential, on the ground support to Defence personnel across New South Wales, Western Australia, South Australia and the Australian Capital Territory. Our work ensures Defence bases remain secure, well managed and responsive to the needs of Defence personnel, industry partners and enabling functions. EWZ's responsibilities are centred on the effective management and sustainment of Defence's diverse estate footprint across four states and territories. This includes day to day base operations, precinct coordination, risk and compliance management, contractor performance oversight, and long?term estate planning. EWZ is a critical business enabler of Defence capability-optimising estate outcomes, supporting base readiness, and ensuring service delivery standards across a broad and operationally varied region. You will be part of a dynamic, trusted and collaborative team that contributes to a high performing service delivery culture and ensures Defence personnel have the facilities and support they need to achieve their missions. Our Ideal Candidate Demonstrates strong administrative capability, including accurate recordkeeping, resource management and handling competing priorities with attention to detail. Communicates effectively and professionally, with well developed organisation and negotiation skills that support engagement with a broad range of military, civilian and contractor stakeholders. Works collaboratively across diverse teams and environments to deliver consistent, customer focused support. Anticipates stakeholder needs, responds to day to day operational requests, and builds positive working relationships with Defence personnel and industry partners. Applies critical thinking to identify issues early, assess information, monitor compliance and contribute to continuous improvement initiatives. Researches and interprets policy and procedure, determining practical and outcome focused solutions. Supports base operations by coordinating facilities, infrastructure and estate services, and contributing to planning forums and base coordination activities. Assists with base safety, security and emergency management activities, including preparedness and response to natural disasters or high risk weather events. Supports Defence exercises, aviation activities and visiting units. Plans ahead, manages workload effectively and maintains agility to reprioritise at short notice. Demonstrates a commitment to ongoing learning, on the job training and building customer service skills and product knowledge. Current driver's licence is required; this is due to the requirement to travel to various Defence locations on a regular basis
