This is a Operations Shift Manager, Delivery Station role with Amazon based in Perth, WA, AU Amazon Role Seniority - mid level More about the Operations Shift Manager, Delivery Station role at Amazon Here at Amazon we are currently seeking for experienced Operations Shift Managers to join the business and play a critical role in leading our team of associates within our Delivery Station in Kewdale, WA Do you have a passion for motivating, mentoring, and coaching a team? Do you pride yourself in maintaining the highest levels of safety, quality, attendance and performance? As an Operations Shift Manager, you will play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Key job responsibilities Key job responsibilities - Leading and developing a team of Amazon associates - Lead by example and with empathy - Maintaining Health and Safety standards, while promoting a Health and Safety culture on-site. - Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives. - Proactively identifying and leading process improvement initiatives and Lean tools - You'll need to push, pull, squat, bend, and reach varying weights. A day in the life A day in the life You will be an inspiring leader within our Delivery Stations, where you will work to continuously improve the efficiency of delivery processes, ensuring that customer orders are delivered as quickly, accurately, and cost-effectively as possible. Along with your peers, you’ll ensure that all workflows run smoothly and that customer expectations are met, if not exceeded. Basic qualifications - 1 years of employee and performance management experience, or Bachelor's degree - 2 years of Amazon (blue badge/FTE) experience, or Bachelor's degree in management, business administration, economics, engineering, marketing - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Experience working independently with minimal supervision - - Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts - 2 years of performance metrics, process improvement or lean techniques experience Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. IDE statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Amazon team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Leading and developing a team of associates Maintaining Health and Safety standards Identifying and leading process improvement initiatives Key Strengths Employee and performance management experience Process improvement or lean techniques experience ⚠️ Health and Safety standards knowledge A Final Note: This is a role with Amazon not with Hatch.