We are seeking an innovative Account Manager that’s ready to hit the ground running for our store in Dural. Who You'll Be Working For: Hardware & General is a large, family-owned building and plumbing supplier based in Sydney, Australia. Founded in 1960 by Walter MacGregor, we've grown from a single corner store to six locations across Sydney, yet we've remained proudly family-run, now in our third generation! Why Work With Us: We're known for our high-quality products, expert staff, and outstanding customer service. We provide fast, reliable delivery services and expert advice. Our extensive product range includes over 140,000 items, from building materials and plumbing supplies to hardware and renovation essentials. We operate across six locations, including our flagship Brookvale site (home to multiple specialist sales centres) and stores in Peakhurst, Mona Vale, Terrey Hills, Hornsby, and Dural. What You'll Be Doing: As an Account Manager, you’ll drive new business growth and manage customer relationships across Dural NSW. We want someone who is going to contribute to the success of the business by achieving targets, and ensuring sustainable, profitable growth. Manage a portfolio of key accounts across your assigned territory, acting as the primary point of contact Actively monitor customer needs and proactively identify opportunities to expand business with existing accounts Negotiate and close new sales, while ensuring the successful onboarding and implementation of new business Collaborate cross-functionally with other teams, such as operations, to deliver excellent customer experiences Identify and pursue new business development opportunities within your assigned territory Represent the company at industry events and networking functions What You'll Bring: External Sales/Account Management experience (preferred) Ability to manage key accounts and grow revenue Excellent verbal, written communication and computer skills Passionate about delivering exceptional customer service and understands the importance of relationship building for our client's specific needs and providing the appropriate solutions Strong planning, organisation, and CRM/reporting capability Ability to perform effectively in an autonomous role Must hold a valid driver’s licence What You'll Get in Return: Attractive staff discounts across all our premium brands. Competitive salary and friendly environment.
