This is a Senior Case Manager SMS role with Queensland Corrective Services based in Toowoomba, QLD, AU Queensland Corrective Services Role Seniority - senior More about the Senior Case Manager SMS role at Queensland Corrective Services In this role you will be responsible for assessment of offending risk and need, development and enactment of an engagement plan in accordance with the individual’s assessed risk and need to improve rehabilitation, reintegration and/or community supervision outcomes for incarcerated individuals. The Senior Case Manager SMS will use a whole-of-sentence planning approach applying the principles of Risk Need Responsivity (RNR) to case management and will be responsible for coordinating activities to support individuals’ readiness for release and transition back to the community. This position is the primary case management contact for persons in custody and acts as a conduit between the incarcerated individual and key stakeholders such as custodial officers, offender development, sentence management, parole board and community corrections staff. The Primary Accountabilities Of The Role Include Administer evidence-based validated assessment tools to identify risk and need and facilitate system pathways to promote community safety; Develop, implement and update an individualised Engagement Plan in collaboration with an incarcerated individual, their families/support network and internal and external service providers; Promote and facilitate incremental and positive behavioural and attitudinal change using effective case management strategies and drawing on strengths-based approaches including motivational interviewing, brief intervention and referral to appropriate services and programs in accordance with the Engagement Plan; Undertake direct interaction and manage a caseload of incarcerated persons, including high risk sexual, violent and other priority groups; Undertake complex assessments of risk to the community, including identification of outstanding treatment and reintegration needs, evaluation of relapse prevention plans and consolidation of learning from offending behaviour interventions, and preparation of high quality reports to inform parole release decision-making by Parole Board Queensland and Commonwealth Attorney-General's Department; Deliver parole related correspondence to incarcerated persons on behalf of Parole Board Queensland and Commonwealth Attorney-General's Department; Maintain a high level of knowledge and understanding of contemporary offender assessment and management approaches and practices for specific offending portfolios, including sexual and violent offending, to improve community safety; Participate in practice supervision and professional development activities consistent with contemporary evidence-based practice and agency policies and procedures; Provide high level and timely advice in relation to risk and need, case management, rehabilitation and release planning and parole suitability for incarcerated individuals; Develop and maintain effective relationships with key stakeholders and participate in multidisciplinary case conferences to assist individuals to progress through the correctional system; Ensure continuity of service provision across custody and the community by liaising with community corrections to facilitate the seamless transition of individuals to and from custody; Identify and respond appropriately to risk including liaising with relevant managers, staff and external stakeholders; Support the development of peers and delivery of quality assessment and case management through peer verification, mentoring and coaching of staff; and Show a genuine commitment to invest in the community and understand remote protocols including the multicultural offender profile and promote a positive image of QCS. Applications to remain current for 12 months. Occupational group Administration Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Queensland Corrective Services team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Administering assessments Developing engagement plans Facilitating transitions Key Strengths Risk Need Responsivity (RNR) principles ️ Motivational interviewing Assessment and case management Multidisciplinary collaboration Peer mentoring Cultural competency A Final Note: This is a role with Queensland Corrective Services not with Hatch.
