Fraud Analyst Step up your career in Fraud Operations Experienced in fraud operations, financial crime or investigations? Ready to take the next step in your career? At OnDeck, fraud prevention is more than process. It’s about investigation, analytical thinking and strong decision making that protects Australian small businesses while supporting responsible growth. We’re looking for a commercially minded Fraud Analyst to join our Fraud Operations team and act as the first escalation point for complex fraud cases. This role suits someone who enjoys deep investigations, solving complex problems and making high impact decisions. About the Role As a Fraud Analyst, you’ll lead complex investigations and provide subject matter expertise to the broader fraud team. You’ll analyse suspicious activity, identify fraud patterns and help strengthen fraud detection across the business. You’ll work closely with risk leaders and operational teams to ensure consistent, high quality fraud decisioning across lending operations. Why OnDeck: Exposure to complex fraud investigations and decision making Clear career progression across fraud, credit and risk functions Hybrid working model (1 day WFH) Award-winning culture (Top 5 Employer, 5 years running) CBD office location with wellbeing initiatives and team events What You’ll Be Doing: Investigating complex fraud cases including identity fraud, document fraud and financial misrepresentation Acting as the first escalation point for high-risk and broker/network-linked fraud activity Reviewing financial statements, verification documentation and credit bureau data Applying judgment-based decisioning to balance fraud risk and commercial outcomes Supporting and mentoring fraud operations team members on investigations Identifying fraud patterns and contributing to improved fraud detection rules and controls What We’re Looking For: 1–3 years’ experience in fraud operations, financial crime, investigations or underwriting Experience reviewing financial documents, identity verification and credit bureau information Strong analytical and investigative mindset with attention to detail Confident communicator able to clearly present investigation findings Commercial awareness and the ability to balance risk with business outcomes Team player who thrives in a fast paced fintech environment Ready to take the next step in your fraud investigation career? Apply now and join a team committed to protecting Australian small businesses and strengthening fraud prevention across the industry.
