This is a Head of Partnerships & Product - Fund Services role with MUFG Pension & Market Services based in Sydney, NSW, AU MUFG Pension & Market Services Role Seniority - senior More about the Head of Partnerships & Product - Fund Services role at MUFG Pension & Market Services A global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly. Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences. A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights. Location: Sydney, Melbourne or Brisbane We are seeking an experienced Head of Partnerships & Product – Fund Services to lead the continued development of our fund services offering in Australia. Our services include fund administration, unit registry, custody and investor servicing solutions, supporting investment managers and financial institutions across the funds management industry. This role combines strategic partnerships, product capability and operational leadership, ensuring our fund services solutions remain competitive, scalable and aligned with evolving client needs. Ideal for professionals currently working in fund administration, custody, registry or investment operations environments. The Opportunity This is a senior leadership role responsible for strengthening industry partnerships, enhancing product capability and overseeing service delivery across the Fund Services function. Working closely with internal teams, clients and external partners, you will play a key role in evolving MUFG Corporate Markets’ fund services capabilities, while supporting growth across the business. The role suits someone who enjoys balancing strategic thinking with practical delivery and who brings strong experience from the fund services, custody, registry or funds management sector. Key Responsibilities Partnerships & Product Development Lead the ongoing development and enhancement of the Fund Services product offering Build and manage strategic partnerships that support the delivery of fund services solutions Work closely with internal stakeholders to strengthen product capability and service competitiveness Contribute to articulating MUFG Corporate Markets’ fund services value proposition Operational Leadership Oversee the delivery of Fund Services, ensuring high quality client outcomes and service standards Support client onboarding and implementation of new mandates and solutions Partner with operations and technology teams to ensure scalable and efficient service delivery Monitor service performance, operational metrics and client satisfaction Industry & Client Engagement Build strong relationships with investment managers, custodians and industry stakeholders Represent MUFG Corporate Markets at industry forums and client events Partner with business development teams to support growth opportunities and new client initiatives Governance & Risk Maintain oversight of operational risk, controls and compliance requirements Ensure activities operate in line with regulatory obligations and internal governance frameworks Support audit activities and continuous improvement across fund services operations Leadership Lead and develop the Fund Services team, fostering a collaborative and high-performance culture Promote strong collaboration across operations, client services, technology and product teams Support capability development and succession planning within the function About You You bring deep experience in fund services or funds management operations, along with strong commercial awareness and the ability to build effective partnerships across the industry. This role will suit a senior leader or experienced manager ready to step into a broader leadership role within fund services. Experience Significant experience within fund administration, custody, unit registry or investment operations Strong understanding of the funds management and investment services landscape Experience leading teams or operational functions within financial services Demonstrated ability to build strong client and partner relationships Experience contributing to product development, service enhancement or operational improvements Personal Attributes Commercially minded with a focus on client outcomes and service excellence Strong stakeholder engagement and communication skills Collaborative leadership style with the ability to influence across teams Pragmatic approach to problem solving and risk management Ability to balance strategic thinking with operational execution Why Join MUFG Corporate Markets This is an opportunity to play a key role in shaping the future of our Fund Services offering, working with leading investment managers and industry partners while helping strengthen our capabilities across Australia. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the MUFG Pension & Market Services team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Leading partnerships and product development ️ Overseeing operational leadership Engaging with industry and clients Key Strengths Fund administration experience Strategic thinking Stakeholder engagement Leadership experience Product development ⚖️ Risk management A Final Note: This is a role with MUFG Pension & Market Services not with Hatch.
