We’re BDO, a global professional services firm connected to local markets. Our people work together to provide specialist expertise, helping businesses achieve their goals. We inspire others, to go further. We create together, to reach higher. We build trust, to lead purposefully. Whether you're building your future or starting your career with us, you won’t do it alone. From creating solutions for our clients to building careers for our people, we shape what matters , and that’s where you come in. About the Role BDO is seeking a Team Leader – Cloud & Networking Operations to lead the day‑to‑day operational management of our cloud and national network environments. Reporting to the Manager of Cloud Operations, this role is responsible for ensuring the stability, security and reliability of BDO’s hybrid cloud platforms and office connectivity. You’ll lead a team responsible for run‑state operations across Azure and network services, providing strong operational leadership, clear escalation pathways and disciplined adherence to defined patterns, runbooks and Zero Trust controls. This is a hands‑on leadership role at the heart of BDO’s technology operations. About the Team The Cloud & Network Operations team sits within BDO’s Shared Services Technology function and plays a critical role in keeping the firm connected and secure. Working closely with Cloud Engineering, Security, Data Services and Workplace teams, the group focuses on operational excellence, service quality and continuous improvement across cloud and network services. Key Responsibilities Lead and coordinate Cloud Operations staff supporting Azure and network environments Oversee day‑to‑day run‑state activities including patching, monitoring, backups, identity operations and incident response Manage operational workloads, on‑call arrangements and service queues Ensure adherence to runbooks, change processes, governance standards and Zero Trust principles Oversee network operations across WAN, LAN, Wi‑Fi, VPN and connectivity services Coordinate major incidents, escalations and post‑incident reviews Drive continuous improvement, automation opportunities and operational maturity Qualifications, Experience and Skills Tertiary qualification in IT or equivalent experience ITIL v4 Foundation certification (essential) Experience leading or coordinating cloud or infrastructure operations teams Strong hands‑on experience with Azure operations and enterprise network environments Solid understanding of security, identity and operational governance Clear communicator with a calm, structured approach to incident management Why BDO? Working for BDO you will be part of a growing and market leading professional services firm. Our national and global footprint provides our people with opportunities to work on interesting client engagements, across diverse industry sectors and services. Our open and collaborative culture ensures access to Partners and professional mentors, to guide and accelerate your professional career, across a wide array of career pathways. We provide our people with various health and wellbeing, social, financial, and professional development benefits to help realise what’s possible. Participate in fitness challenges or take advantage of exclusive discounts to corporate health insurance, gym memberships and wellness facilities via our BWell program. Access benefits such as travel perks, retail discounts, employee referral rewards, study, and professional development support. Our leave options cater to the unique needs of our people; and include enhanced family support, cultural and religious leave, and options to purchase additional leave. You can also give back and get involved in community initiatives via our BCaring program. With a strong focus on learning and growth, we provide on the job training and formal development programs to help you succeed in your role and develop your skills and experience. Our culture is underpinned by our core values (One, Bold, Human, Heart and Strive). We are proud to be recognised as an Inclusive Employer for 2025-2026 by Diversity Council of Australia and a 2024-2025 Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). BDO is committed to inclusive and accessible recruitment practices. If you require any reasonable adjustments to support your application or interview process, we encourage you to contact our Talent Acquisition team at recruitment@bdo.com.au
