● Determining product mix, stock levels, and service standards to meet customer demand. ● Formulating and implementing purchasing and marketing policies and setting retail prices. ● Promoting and advertising the bakery’s goods and services to increase customer engagement and sales. ● Selling goods and services to customers and advising them on product selection and gluten-free options. ● Maintaining records of stock levels and financial transactions. ● Undertaking budgeting of revenue and expenses for the retail operation. ● Managing recruitment, selection, rostering, training, and supervision of retail staff. ● Ensuring compliance with retail regulations, including occupational health and safety requirements. ● Coordinating consistency across pricing, product offerings, promotions, and retail delivery policies. ● Sound understanding of retail level financial management and control.