This is a Technical Field Engineer role with Unisys based in Rhodes, NSW, AU Unisys Role Seniority - junior, mid level More about the Technical Field Engineer role at Unisys What success looks like in this role: The Field Engineer performs activities associated with installing, diagnosing, maintaining, and servicing computer-related products, including but not limited to desktop/laptop computers, printers, and peripherals. We are seeking a reliable, customer-focused Airport Support Technician to provide on-site technical and operational support for key airport equipment and customer-facing technologies. Previous experience in a customer-facing role , ideally within a fast-paced or public-facing environment. Experience in technical support , mechanical maintenance , or troubleshooting of equipment. Familiarity with kiosk systems, bag-drop technology, or similar automated service devices. Meets SLA requirements and ensures client satisfaction in all interactions. Proven experience in a Deskside support environment performing fault investigation, triaging, and resolution. Ability to work in Rotational Shifts. You will be successful in this role if you have: Preferred prior experience with customer facing roles/duties. Preferred prior experience in support mechanical maintenance, airport equipment, kiosks, bag-drop. Ability to successfully complete a Police Check and Aus Check requirements needed to obtain an ASIC (Aviation Security Identification Card) . A Valid Driver's License is required. Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law. Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com . US job seekers can find more information about Unisys’ EEO commitment here . Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Unisys team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities ⚙️ Installing and maintaining equipment ✈️ Providing on-site support Ensuring client satisfaction Key Strengths Customer-facing skills ️ Technical support Deskside support ️ Familiarity with kiosk systems Ability to work in rotational shifts Police Check and Aus Check A Final Note: This is a role with Unisys not with Hatch.
