We are seeking an experienced Practice Manager for our GP Practice in Hornsby . This position with suit a person who is able to work in a team environment and under pressure. We are looking for a friendly person with outstanding interpersonal skills to work with multiple GP's, Nurses, Allied Health Services and Reception staff. Key elements of the role are: Practice management -Reception workflow, daily operations, staff scheduling. Billing and Medicare compliance daily reconciliation of Medicare, DVA, Workcover and private billings using Best Practice software Policies and procedures - Formulating and implementing practice policies which meet accreditation standards and identifying opportunities for growth and process efficiencies. Staff organisation - primarily responsible for the recruitment, training and appraisal of non-clinical team and coordination of clinical and administrative meetings. Manage communications with external agencies and service providers. Front Office management - responsible for monitoring and ordering of office supplies. Complaints resolution - analyse and develop appropriate responses to patient and staff complaints with escalation to management as necessary. Receptionist duties - general front desk reception duties. Practice development - liaise with local PHN to identify and implement the latest relevant legislation and guidelines. Personal Attributes Communication - excellent written and oral skills in negotiation, delegation and patient advocacy. Leadership - leader by example. Delegation of tasks, resolving team conflicts, creating a positive work environment. Initiative - ability to proactively work independently. Precision - careful attention to detail. Professionalism - punctual, well presented, confident, positive, courteous and have the ability to remain calm in challenging situations. Qualification and Experience Relevant tertiary studies or a minimum 2 years practice management experience Proficient in MBS, Medicare incentives (PIP, PNIP), DVA, Workcover and private billings A good understanding of business and financial principles to strategically grow the business Sound knowledge of Best Practice software Expression of interest, please email your CV Job Type: Full-time Please include your full address and at least two current referees. Email your resume to hr@dyvestgroup.com.au
