Full-time, permanent role based in Ashfield, Sydney Play a key role in coordinating care that enables older people to live safely and independently at home Purpose-driven organisation delivering person-centred care in the community Impact of the Organisation Eremea is a nationally accredited home care provider that has operated since 2002, providing people with a range of in-home care services and clinical support. Eremea exists to ensure people live life well, aligning its products and services to each client’s needs for good health, happiness, emotional wellbeing and security. Eremea is here so clients can maintain their lifestyle, feel part of a supportive community and continue to enjoy their best life in their own way. Eremea’s mission is simple yet powerful: to remove barriers so that every person can live life well on their own terms. Its diverse team reflects the communities it serves across Sydney, delivering flexible and compassionate care that makes a genuine difference every day. Impact you will have in this role As a Care Partner, you will play a central role in how older people experience care in their own homes. As the primary care manager under the Support at Home Program, you will build meaningful relationships and coordinate tailored supports that promote independence, dignity and wellbeing. Working within a person-centred framework, you will guide participants through their care journey, ensuring services respond to their goals, preferences and changing needs. You will collaborate closely with families, service providers and clinically qualified colleagues to deliver coordinated, holistic care. Through proactive planning, monitoring and education, you will help participants navigate complex systems with confidence, access the right supports at the right time, and maintain choice and control in how they live. Key Responsibilities Develop and coordinate individualised care plans aligned to participant goals, assessments and Support Plans Monitor care delivery, identifying risks or changes and adjusting supports as needed Manage participant budgets to ensure effective and appropriate use of resources Build trusted relationships with participants and their supporters Collaborate with clinically qualified Care Partners, escalating complex or high-risk needs Coordinate services across key pathways, including restorative, end-of-life, and assistive technology or home modifications Facilitate collaboration with GPs, allied health professionals, service providers and families Support participants to navigate the aged care system, including My Aged Care reviews and reassessments Promote choice, autonomy and wellbeing through education and supported decision-making Maintain accurate documentation and ensure compliance with relevant quality standards and program requirements About You You are a relationship-driven professional who is passionate about supporting older people to live well at home. You bring a balance of empathy, organisation and problem-solving, and thrive in a collaborative, person-centred environment. You will also have: Diploma-level qualification in Community Services, Aged Care, Case Management, or equivalent experience Experience in care coordination, case management or a similar role within aged care, health or disability services Strong understanding of aged care frameworks, including the Support at Home Program and Quality Standards Confidence in interpreting clinical guidance and escalating where appropriate Excellent communication and interpersonal skills, with the ability to build trust with diverse stakeholders Strong organisational skills with the ability to manage multiple priorities in a dynamic environment Experience using care management or CRM systems Current Police Check or NDIS Worker Screening Check, and full COVID-19 vaccination Full driver’s licence and access to own vehicle Benefits of working with Eremea Flexible hybrid work arrangements after you are established in the role Close-knit, friendly and highly supportive team Personal and career development through ongoing training and support Employee benefits including refer-a-friend bonus, novated lease, mobile phone allowance and employee assistance program How to Apply Upload your resume and a brief cover letter outlining your suitability and interest in the position. If you have any questions or would like a confidential discussion about the role, please contact Chloe Barton at Chloe@impactadvising.com.au / 0426 161 985. Impact Advising is committed to creating diverse and inclusive work environments that reflect the rich tapestry of our communities. We believe that diversity enriches organisations and fosters innovation. We are dedicated to building workforces that are representative of the diverse backgrounds, experiences, and perspectives of our society. We embrace diversity in all its forms, including but not limited to race, ethnicity, gender, age, sexual orientation, religion, disability, and cultural background. We actively seek to foster inclusive workplaces where all employees can bring their whole selves to work, feel respected and valued, and have equal opportunities for growth and advancement. We are committed to providing a fair and unbiased recruitment process, and we strive to eliminate any barriers that may impede the inclusion and participation of underrepresented groups in the workforce.
