This is a Collections Manager role with ORIX Australia Corporation Limited based in Sydney, NSW, AU ORIX Australia Corporation Limited Role Seniority - mid level, senior More about the Collections Manager role at ORIX Australia Corporation Limited We’re looking for an experienced and commercially minded Collections Manager who can lead and develop a high-performing credit control team while ensuring outstanding receivables are managed effectively and within acceptable risk levels. This role offers an excellent opportunity to join a collaborative and fast-paced environment where you’ll work closely with key stakeholders across the business. You’ll play a critical role in driving best-practice collections processes, managing delinquency risk, and ensuring the organisation maintains strong credit control standards. What You’ll Do This role has responsibility for overseeing the daily operations of the collections/credit control team, responsible for all arrears management and timely collection of a diverse portfolio. The portfolio primarily comprises middle- to large-corporate commercial vehicle fleet transactions, as well as a higher-risk small business vehicle and equipment portfolio, requiring strong customer service, problem-solving abilities, and focused oversight. Willingness to travel Experience in leading change management projects. Strong understanding of financial services, including vehicle fleet and commercial equipment finance products (leases, loans, asset finance). Comprehensive knowledge of relevant legislation and frameworks, including Privacy Act, AML/CTF, insolvency law, and PPSR. Proven experience leading a collections team. Key Responsibilities Lead, mentor, and motivate the credit control and collections team to achieve strong performance and deliver outstanding results. Manage collection of outstanding receivables, ensuring arrears and delinquency levels remain within acceptable business standards. Oversee recovery actions for delinquent accounts, including asset recovery and debt resolution strategies. Produce accurate reporting and portfolio analysis, identifying trends and presenting insights to senior stakeholders. Ensure debt recovery activities are commercially practical, cost-effective, and ethically managed. Maintain strong relationships with internal stakeholders and external customers to support effective credit management outcomes. Contribute to the ongoing development and improvement of credit control policies, procedures, and the Credit Risk Management Framework. Assess and approve credit applications within delegated authority as required. Drive a positive team culture focused on collaboration, accountability, and professional development. Support the Head of Credit in continuous process improvement activities. What You Have Extensive experience in credit control and collections, ideally within financial services, asset finance, or a commercial lending environment. Strong leadership experience managing and developing collections or credit control teams. Proven ability to manage portfolios and drive effective debt recovery outcomes. Strong analytical and reporting skills with the ability to interpret portfolio data and identify trends. Excellent negotiation, communication, and stakeholder management skills. Solid understanding of legal and regulatory frameworks relevant to credit and collections. High attention to detail with strong written and verbal communication skills. Proficiency in Microsoft Office and credit management systems. Relevant qualifications in finance, accounting, commerce, law, or a related discipline are highly regarded. Minimum 3 years in a commercial collections role Why This Role If you’re a strong people leader with deep collections and credit control expertise and enjoy balancing commercial outcomes with sound risk management, this role offers the opportunity to make a real impact, lead a critical function, and develop a high-performing team. APPLY NOW! Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the ORIX Australia Corporation Limited team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Leading the collections team Managing receivables Overseeing recovery actions Key Strengths Credit control expertise Leadership skills Analytical skills Negotiation skills Regulatory knowledge Microsoft Office proficiency A Final Note: This is a role with ORIX Australia Corporation Limited not with Hatch.
