This is a Continuous Improvement Manager - Country Road Group role with Country Road Group based in Melbourne, VIC, AU Country Road Group Role Seniority - mid level More about the Continuous Improvement Manager - Country Road Group role at Country Road Group At Country Road Group, our Group Functions sit at the heart of our House of Brands, driving the success of our iconic brands and enabling them to do what they do best. Working across the business, you will play a vital role in shaping how we operate, grow, and innovate, bringing our strategy to life. Join Country Road Group as a Continuous Improvement Manager and play a key role in optimising how our Supply Chain operates. Based at our Truganina Omni Fulfilment Centre, you’ll partner with leaders and frontline teams to identify opportunities, embed Lean practices and drive measurable improvements across productivity, flow and service performance. Working closely with the OFC Leadership Team, you’ll spend time on the floor observing how work really happens, identifying opportunities to improve productivity, flow and service, and translating insights into practical, scalable improvements. Beyond projects, you’ll build capability across teams by embedding Lean and Continuous Improvement practices into daily operations and developing a culture focused on problem solving, accountability and measurable results. How You Will Contribute Own and deliver the Continuous Improvement roadmap aligned with Supply Chain priorities. Identify and lead productivity, cost and service improvement initiatives. Apply structured problem solving and data analysis to optimise operational performance. Establish clear performance metrics and ensure benefits are measurable and sustained. Coach leaders and teams in Lean thinking and continuous improvement practices. Partner cross-functionally across Operations, Engineering, IT, Finance and People teams to drive lasting change. Capabilities We Value Experience in Continuous Improvement, Operational Excellence or productivity roles within fulfilment, logistics, FMCG or manufacturing environments. Proven experience delivering cost reduction, productivity and process improvement initiatives in complex operational settings. Strong knowledge of Lean, Continuous Improvement and Six Sigma methodologies including problem solving frameworks and waste elimination techniques. Advanced analytical capability with experience using Excel, Power BI or similar tools to translate operational data into actionable insights. Experience working with operational systems such as WMS (Manhattan), labour planning or automation technologies is advantageous. A collaborative communicator who can influence stakeholders, coach teams and lead change effectively. A hands-on leader who enjoys being close to the operation and influencing teams to continuously improve. What We Offer Flexible work arrangements to support work life balance Bi-annual product allowance, access to sample sales and 40% discount for you and your immediate family across all CRG brands Flex your leave your way, including birthday leave, volunteer leave, personal leave and more Access to health and wellbeing support, including Health Insurance, 24/7 EAP counselling and financial advice services. 18 weeks paid parental leave program for eligible employees with return-to-work clothing allowance Internal career opportunities across our House of Brands Annual learning calendar to support your ongoing development Support meaningful community and charity partnerships across our House of Brands, including OCRF, Our Watch, First Nations Reconciliation, Movember, Red Cross and Landcare Who We Are Country Road Group is one of Australia’s leading lifestyle brand houses, home to an iconic portfolio including Country Road, Trenery, Witchery, Mimco and Politix. United as One Team, we work collaboratively across our House of Brands to create exceptional product and meaningful experiences for our customers. We are Courageously Curious, exploring new ideas, perspectives and ways of working, and Driven by Purpose to make a positive impact- on our customers, our communities and each other. We’re proud to foster an inclusive culture where everyone feels they belong, can be themselves, and has the opportunity to grow. Recognised as a sustainability leader in Australian fashion, Country Road Group drives positive change through ambitious climate action, ethical sourcing, and responsible product innovation. We encourage you to explore Current Opportunities and we look forward to connecting with you! Country Road Group acknowledges the Traditional Owners of Country throughout Australia and recognises their continuing connection to lands, waters and communities. We pay our respects to Aboriginal and Torres Strait Islander cultures and to Elders past and present. We’re committed to inclusion and accessibility. If we can support you with any adjustments at any stage, please let us know. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Country Road Group team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities ️ Delivering the Continuous Improvement roadmap Leading improvement initiatives Coaching teams Key Strengths Continuous Improvement Lean Methodologies Analytical Skills ️ Operational Systems Experience Collaborative Communication ♂️ Hands-on Leadership A Final Note: This is a role with Country Road Group not with Hatch.
