The Opportunity We are seeking x2 motivated and customer focused professionals to join our team in a permanent, full-time position based at Williamtown RAAF Base. The roles offer excellent opportunities for career development within the Defence industry, while contributing to a meaningful and mission driven environment. One role will primarily focus on delivering exceptional customer service, along with providing essential tailoring services (training will be provided). The other role will be more back-of-house focused, involving stock management for our retail store, while also supporting retail operations and customer service as needed. Why Join Us? Solid hourly rate superannuation Work life balance: Monday to Thursday 7:30am - 4:00pm, Friday 7:30am - 2:00pm Supportive, collaborative, and easy-going team culture Genuine career progression opportunities within the business Comprehensive employee benefits including: Paid parental leave, discounts on travel, car and insurance options, and additional benefits designed to support you and your family. Key Responsibilities Deliver high-quality customer service, including uniform outfitting and enquiries Maintain accurate work orders, inventory records, and stock control systems Support daily store operations, including receiving, processing, and organising stock Conduct professional tailoring measurements, fittings, and basic alterations Perform garment repairs, including sewing badges, medals, and insignia Manage workflow and meet production deadlines Assist with stocktakes and maintain a clean, organised workspace About You To be successful in this role, you will bring: Australian Citizenship (mandatory requirement) A strong customer service mindset and professional communication skills Experience in retail and/or warehousing Experience in clothing measurement and fitting Experience in garment alterations Knowledge of clothing store operations and inventory management Proven ability to schedule tasks and meet deadlines Confident use of Microsoft Office applications for record keeping About Ventia Ventia is a leading infrastructure services company, operating across Australia and New Zealand. Our clients are the owners and operators of assets that are critical to our local communities. We pride ourselves on working smart, safely and sustainably, harnessing the latest technologies and brightest minds. With a diverse and proud heritage, we have a track record of delivering essential services to the communities in which we operate. Diversity Ventia is enriched by the diverse experiences, talents and cultures that our people bring to the organisation, while celebrating and respecting the communities we operate in. We are committed to providing a safe and positive environment that provides equal opportunities for individuals of all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTQIA, Women, Veterans and spouses and people with disabilities. How to apply If you are looking to expand your career with a business that rewards and values its employees, please apply below by clicking on the apply now button. Position Reference Number: 166269
