Do you have an interest in industrial relations and human resources? If so, we are looking for a Workplace Relations Advisor to join our team. If so, this may be the next role for you. We're looking for a Workplace Relations Advisor to join our Advice Line team. The team offers our members expert advice, training and assistance on a range of straightforward through to complex employment matters, working across various industries and sectors. This role will provide you with exposure to a wide variety of real-world workplace relations matters and a supportive environment where learning, mentoring and growth are built in. If successful, you will receive full and ongoing training and development to ensure you are equipped to join this well-respected workplace relations team. Key Responsibilities Whether you're just starting out in your career as a recent graduate or have experience behind you, as a Workplace Relations Advisor you will be responsible for providing relevant and accurate telephone advice to members on enquiries. This advice may relate to: Industrial relations legislation Award interpretation Wage rates/audits General human resources issues General workplace occupational health safety issues. In addition, this role will provide information to members on the full range of consulting services and products that are available to meet their needs. You will be required to accurately record advice and member interactions, contribute to research, projects and development of workplace relations resources and maintain up‑to‑date knowledge of legislation, policies and best practice. About you We're open to candidates are different stages of their career, you might be: Early career/recent graduate: Recently qualified in HR, Industrial Relations or a related discipline Keen to apply your knowledge in a practical, member‑facing environment Confident communicator with a strong customer service mindset More experienced: Bringing hands‑on experience in workplace relations, HR or advisory roles Comfortable handling a broad range of workplace enquiries with accuracy and professionalism Able to communicate complex information in a clear, user‑friendly way Across all levels you will bring: Strong verbal and written communication skills A high level of attention to detail and administrative capability A collaborative, curious and accountable approach to your work A genuine interest in helping businesses succeed Capacity to provide administrative support to the team as required, for both individual case work and development of member products. Understanding of employment legislation and the Australian Industrial Relations system will be highly regarded. About us We are the most influential, independent business body in Victoria with a strong network of over 100,000 small, medium, and large businesses and entrepreneurs. Our members and customers choose us because we’re trusted experts in workplace relations, training, international trade, workplace health, safety and wellbeing, networking events and policy development. Our team of 200 people thrive on putting our members first in everything we do – from providing exceptional customer service to advocating for their interests to all levels of government. The Victorian Chamber of Commerce and Industry work for the success of our members, business and Victoria. How to apply If you're looking for a role where you can learn, contribute and grow while making a genuine different to Victorian businesses, we'd love to hear from you. Applications should include a cover letter addressing the key selection criteria within the position description should be addressed to the HR team. Applications close COB Tuesday 31 March 2026 , or earlier if a suitable candidate is found. Please note that the successful applicant will be subject to satisfactory police check as a pre-condition of employment.
