Join a supportive team with a strong culture Opportunity-rich role with exposure to varied claims Permanent full-time opportunity About Our Culture At Crawford, we hire for attitude and train for skill. Our supportive environment encourages continuous learning, collaboration, and growth. We value people who demonstrate: Drive – motivated to deliver high-quality work and exceptional service Integrity – accountable and reliable in all commitments Growth Mindset – open to feedback, collaborative, and eager to develop themselves and others The Role As a Leave Support Loss Adjuster, you will manage claims for internal and external adjusters on leave, ensuring continuity, timely progression, and clear communication with stakeholders. Key Responsibilities: Manage and progress claims across adjuster portfolios Review files, documentation, and outstanding actions Communicate with insureds, brokers, insurers, and contractors Prepare reports with recommendations and coordinate expert input Maintain accurate claim records and comply with SLAs and regulations Identify risks or urgent issues and escalate appropriately Provide updates on portfolio progress to managers About You You are proactive, organised, and thrive in a fast-paced environment. You are a strong communicator, analytical, and customer-focused, with the ability to manage multiple claims independently. Requirements & Skills: Claims handling or loss adjusting experience Strong organisation, communication, and report-writing skills Attention to detail and knowledge of compliance requirements Ability to manage multiple claims simultaneously Empathetic, positive, and professional approach Current Australian or New Zealand working rights Preferred: Loss adjusting or relevant professional qualifications About Crawford Crawford & Company is the world’s largest publicly listed claims management company, operating in 70 countries for over 80 years. In Australia, we provide end-to-end claims services, including loss adjusting, forensic accounting, cyber response, managed repair services, and building consultancy. Learn more at www.crawco.com.au Diversity & Inclusion Crawford is committed to an inclusive workplace. We welcome applications from Aboriginal and Torres Strait Islander peoples and candidates of all backgrounds. Successful applicants must consent to a national police check. Apply Now Submit your resume and a short cover letter explaining your suitability for the role.
