This is a Assistant Manager - Carnarvon role with Discovery Parks based in MacLeod, WA, AU Discovery Parks Role Seniority - mid level More about the Assistant Manager - Carnarvon role at Discovery Parks About Us G’day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G’day Group has the largest park network in the country, offering an amazing customer journey. The Role Set along Western Australia’s iconic Coral Coast, Discovery Parks Carnarvon is a relaxed regional park located in the state’s vibrant agricultural hub, known as the “food bowl” of WA. The park supports a steady stream of travellers exploring the coastline, combined with a friendly local community feel. As Assistant Manager, you will play a key hands-on role in the daily operations of a small, community focused park where versatility is essential. With major development planned over the coming years, this is a great opportunity to step into a role that will evolve and expand as the park grows. You will be supporting reception, administration, guest services, housekeeping and occasionally grounds, pitching in wherever needed to help the park run smoothly and ensure every guest has a great experience. Why Join Us? Competitive base salary Super performance bonuses housing bills Hands‑on, varied role where no two days are the same Opportunity to grow into larger operational responsibilities as the park expands Supportive environment with training across systems and admin processes Work in a welcoming regional community on one of WA’s most iconic coastlines What You’ll Be Doing Support daily operations across reception, admin, guest services, housekeeping and light grounds work Assist with check-ins, bookings, payments, reporting and general enquiries Help maintain high presentation standards across cabins and park grounds Contribute to guest satisfaction by providing friendly, reliable customer service Assist the Park Manager with operational tasks, problem-solving and day-to-day coordination Maintain compliance, safety awareness and smooth park operations Adapt to changing operational needs in a small, hands‑on team What You’ll Need A true all‑rounder mindset, comfortable assisting across reception, admin, housekeeping and grounds Strong customer service and communication skills Good computer literacy and willingness to learn park systems A practical, hands‑on attitude and willingness to jump in where needed Ability to work independently and within a small team Flexibility and reliability in a role where duties may vary day to day Valid driver’s licence Before receiving a job offer, candidates must consent to a Federal Police Clearance. Additionally, a valid Working with Children's Check specific to the state is required. This role may require heavy lifting (up to 20kg), kneeling, squatting, and working with chemicals and machinery. The G’day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in, and protecting our environment. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Discovery Parks team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities ️ Supporting daily operations Assisting with guest services Maintaining park standards Key Strengths Customer service skills Computer literacy ️ Hands-on attitude Flexibility Teamwork Problem-solving A Final Note: This is a role with Discovery Parks not with Hatch.
