Fish in the Family is an Australian family-owned business with fresh retail stores across Sydney, regional NSW, Canberra, Brisbane and the Gold Coast in QLD. Job Overview and responsibilities We are seeking an experienced and motivated Area Manager to oversee Fish in the Family stores in the Hunter Region. Purpose of role: As an Area Manager with Fish in the Family, you will oversee multiple retail locations that process and sell fresh seafood. The role ensures each store location meets sales targets, maintains high quality and freshness standards and delivers excellent customer service. The Area Manager works with store managers to drive performance, enforce policies and uphold health and safety regulations. Strong knowledge of seafood products and leadership skills are essential. Main duties and responsibilities. 1. Operations Management Oversee daily operations of multiple stores, ensuring compliance with company policies and standards. Coordinate product deliveries, manage inventory and minimize waste. Ensure stores are clean, safe and meet health regulations. 2. Sales & Financial Performance Set and monitor sales targets for each store. Analyse sales data to maximize revenue and profitability. Monitor expenses and work with Store Managers on budgets. 3. Team Leadership & Development Lead, monitor and support Store Managers and Staff. Conduct performance reviews and provide feedback. Train new hires on seafood handling and customer service. 4. Customer Experience & Quality Control Ensure stores deliver great customer service and uphold the brand & reputation. Conduct regular store visits to check product freshness, cleanliness and customer satisfaction. 5. Inventory & Supply Chain Management Oversee inventory and ensure stores have the right products. Coordinate with the supply chain team for timely deliveries. Qualifications required · Relevant Advanced Diploma or Diploma qualification or at least 3 years of relevant professional experience in store management. · Ability to manage and work with a team including recruitment, training, performance management and rostering · Solid communications skills including computer literacy, written and verbal communication skills; · Experience in OH&S system management including incident reporting, first aid and return to work management. Only suitable candidates will be contacted for an interview.
