This is a Service Technician role with Aidacare Pty Ltd based in NSW, AU Aidacare Pty Ltd Role Seniority - junior, mid level More about the Service Technician role at Aidacare Pty Ltd About The Role In this key role, you would carry out necessary maintenance, repairs and testing of our healthcare equipment. This equipment would include beds, patient hoists, wheelchairs, motorised scooters and a wide range of medical equipment and health aids. Role Title: Service Technician Location: Erina - Central Coast, New South Wales, Australia Hours: Monday – Friday, Full Time Permanent Reporting: Regional Manager - Central Coast Essential Skills & Qualifications Preference for a Mechanical or Service Technician background or field experience within the healthcare or service-related sector. Strong problem solving to customer’s needs and provide appropriate solutions Ability to deliver a high level of communication and professional customer service The ability to work independently with strong time management, punctuality and admin skillset Current and valid Driver’s License and willing to travel to meet client requirements Duties & Responsibilities Troubleshoot and complete repairs and servicing with the highest level of skill and customer service Preparing clear, accurate and concise service records Maintaining servicing equipment and the company vehicle in a good condition, ensuring inventory is adequate Become an expert on our products, staying up-to-date with new features and offerings and using this knowledge to deliver seamless repairs Maintain the safety and integrity of all serviced products in accordance with Australian Standards and Company Policy Benefits Fully maintained company van, mobile and laptop Employee discounts on Aidacare health equipment products and services Quarterly incentive scheme Employee Assistance Program to support mental wellness Benefits package includes discounts for retail, insurance, gym and more Comprehensive training program to equip you with the necessary skills and knowledge How To Apply Please submit your application by clicking "Apply Now". Join our team at Aidacare and help us create memorable experiences for our valued customers! About The Company Aidacare is one of the leading players in the Healthcare Equipment Industry, we pride ourselves on our commitment to excellence, innovation, and customer satisfaction. Aidacare has 1,300 staff and over 90 locations across all states and territories in Australia. Share Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Aidacare Pty Ltd team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Troubleshooting and repairing equipment Preparing service records Maintaining equipment and vehicle Key Strengths Mechanical or Service Technician background Problem-solving skills Communication and customer service skills ⏰ Time management Admin skills Knowledge of healthcare equipment A Final Note: This is a role with Aidacare Pty Ltd not with Hatch.
