This is a Showroom Consultant role with Aidacare Pty Ltd based in Armadale, WA, AU Aidacare Pty Ltd Role Seniority - junior More about the Showroom Consultant role at Aidacare Pty Ltd About The Role In this role, you will build strong customer relationships through face-to-face service in our showroom by demonstrating product knowledge and equipment. Increasing sales and customer satisfaction by working with customers and ensuring a positive experience. Role Title: Showroom Consultant Location: Armadale, Western Australia, Australia Hours: Monday – Friday, Full Time Permanent Reporting: Regional Sales Manager Essential Skills & Qualifications Previous customer service or industry experience preferred, but not essential Excellent verbal and written communication skills are essential Adept at navigating computer systems to manage customer interactions and records Ability to remain composed in a fast-paced work environment and under pressure Willingness to provide/obtain relevant checks due to interaction with our clients (e.g.: Police checks/NDIS Worker Screening check) Duties & Responsibilities Greet customers delivering excellent customer service with a sales-focused approach Resolve customer questions and concerns in an efficient manner Learn and stay up-to-date with our products and services, and use this knowledge to enhance customer experience Assist customers with accurate and timely order placement, tracking, and processing, to encourage repeat business Maintain showroom inventory and presentation as required Benefits Employee discounts on Aidacare health equipment products and services Quarterly incentive scheme Employee Assistance Program to support mental wellness Benefits package includes discounts for retail, insurance, gym and more Comprehensive training program to equip you with the necessary skills and knowledge How To Apply Please submit your application by clicking "Apply Now". Join our team at Aidacare and help us create memorable experiences for our valued customers! About The Company For over 18 years, Emprise Mobility has been helping individuals suffering mobility challenges arising from age, disability or illness to enjoy more everyday living in every day. Our growing mobility equipment business sells, hires and services mobility equipment and daily living aids in Perth and Peel. Our products range from simple items such as crutches and shower chairs to automatic beds, electric mobility scooters and recline/lift chairs. Share Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Aidacare Pty Ltd team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Greeting customers ❓ Resolving customer inquiries Maintaining showroom presentation Key Strengths Customer service experience ️ Communication skills Computer navigation skills ⚡ Ability to work under pressure Willingness for background checks A Final Note: This is a role with Aidacare Pty Ltd not with Hatch.
