Are you an experienced hospitality professional with a strong Front Office background? Moonlight Bay Suites is looking for a dedicated Assistant Manager to join our team! About Us Moonlight Bay Suites, part of Kimberley Accommodation, offers premium self-contained apartments overlooking Roebuck Bay in the heart of Broome. We take pride in delivering exceptional customer service and a seamless guest experience. About the Role As our Assistant Manager , you will play a key role in overseeing the daily operations of the property in conjunction with the General Manager, ensuring high standards of service, and supporting the company aims and agenda. Key Responsibilities: Lead and support the Front Office team to ensure a smooth check-in/check-out process Provide outstanding customer service and resolve guest concerns effectively Assist with reservations, revenue management, and reporting tasks Oversee housekeeping and maintenance coordination to maintain property standards Support staff training, rostering, and performance management Ensure compliance with company policies and procedures Provide coverage for the General Manager during normal absences and annual leave What We’re Looking For: Strong Front Office/Reception experience in the accommodation or hospitality industry Leadership skills with the ability to motivate and support a team Excellent communication and problem-solving abilities Knowledge of hotel booking systems (experience with RMS preferred) Ability to multitask and work in a fast-paced environment Availability to work flexible hours, including weekends and public holidays Why Join Us? Competitive salary and staff benefits Work in a beautiful Broome location Supportive team and career growth opportunities Our team come from across Australia and the globe, a truly vibrant and welcoming team. If you are ready for a new, varied and rewarding regional hospitality experience we would love to hear from you. Please include a cover letter (if not in Broome, detailing your availability to relocate). Applicants must have the right to live and work in Australia without restriction. Only shortlisted candidates will be contacted. Full-Time 76,000/annum Job Type: Full-time Pay: $76,000.00 per year Benefits: Employee discount Work Location: In person
