Operations Manager — The Criterion Hotel (The Cri), Sale VICFull-time | Hands-on leadership role | Lifestyle opportunityThe Criterion Hotel in Sale (affectionately known as The Cri) is looking for an experienced, hands-on, solutions-driven Operations Manager with 3 years’ experience in a similar hospitality role.This is not a desk job. It’s a practical, on-the-floor leadership role for someone who thrives in a real pub environment — solving problems as they arise, supporting the team, lifting standards, and keeping operations running smoothly day and night.If you’re ready to step out of the intensity of city hospitality and move into a role where you can make a genuine difference in a strong, community-focused regional venue, this could be the change you’ve been looking for.Key responsibilities include:Being a visible, hands-on presence across daily pub operationsWorking closely with the owners to drive standards and cultureProblem-solving on the floor and responding calmly under pressureTraining, mentoring, and developing staffEnsuring a consistent, welcoming and safe guest experienceSupporting accommodation operationsManaging stock control and beverage costsAssisting with simple marketing and social media activityLeading by example and setting the pace for the teamAbout you:Minimum 3 years’ experience in a similar pub or hotel leadership roleNaturally solutions-focused, practical, and proactiveCalm, reliable, organised and respected by your teamStrong people skills and confident communicatorComfortable working closely with owners in a supportive, collaborative environmentReady for a lifestyle change and genuine connection to a local communityThis is an opportunity to take ownership, build a strong team culture, and be part of a venue that locals and travellers trust and love. Location: Sale, Victoria (relocation encouraged) Apply via email: chad@crihotel.com.au If you know someone in hospitality who is hands-on, solutions-driven and ready for a change, please share or tag them.
