Join Crystalbrook Collection, a bold and sustainably minded hospitality group Full-time, hands-on Stores Assistant role supporting multi-site hotel operations Cairns CBD location with 50% F&B discounts and $99 room rates Crystalbrook Collection is an award-winning hotel development and management company, proudly showcasing Australia’s newest portfolio of distinctive upscale hotels, restaurants and bars where differences are applauded. In just seven years, we own and manage luxury hotel assets worth over AU$1 billion across NSW and QLD. Our growth trajectory continues with exciting plans for new hotels in Adelaide and Canberra during 2026 and continued ambitions for further expansion both domestically and internationally. At Crystalbrook Collection, we do things differently. Driven by our mission to harness the spirit of wonder, we embrace responsible luxury with positivity, creativity, and fun, delivering locally unique hospitality experiences for our community. We're not just another hotel group — we're a bold, sustainably minded collection that puts people and place at the heart of everything we do. Guided by our values — We are Customer Obsessed, We are Collaborators, and We are Courageous — we’re passionate about creating extraordinary guest experiences and shaping a new era of hospitality. The Opportunity: Reporting to the Area Procurement Manager, the Stores Assistant plays an important role in keeping our Cairns hotels organised, well supplied and operating efficiently behind the scenes. This is a hands-on, operational position that supports receiving, stock control and the accurate movement of goods across our properties. A multi-site support role, you will work across Crystalbrook Collection’s Cairns hotels - Crystalbrook Riley, Crystalbrook Bailey and Crystalbrook Flynn - assisting with daily stores operations and ensuring deliveries are received, checked and distributed correctly. Your days will be active and structured, involving unloading and checking deliveries, storing goods safely and hygienically, maintaining clean and organised storage areas, delivering stock to departments, and accurately recording information in our inventory system. You will work closely with various departments, taking pride in supporting smooth hotel operations through strong organisation and attention to detail. This opportunity is on a full-time, permanent basis. The Talent: You are reliable, practical and detail-oriented, with a strong sense of responsibility and pride in doing things properly. You enjoy hands-on work, are comfortable in a physical, on-your-feet role, and understand the importance of accuracy when receiving and handling stock. You are organised, approachable and collaborative, able to follow established processes while supporting multiple teams across our properties. You will bring: Experience in stores, stock control, warehousing or a similar operational environment (preferred but not essential) Confidence working in a structured, process-driven environment A strong work ethic and comfort in a physically active role Basic computer skills and confidence entering information into systems (training provided) Strong attention to detail when checking deliveries and documentation An understanding of safe manual handling and hygiene practices Clear communication skills and a team-focused mindset Why Us: At Crystalbrook Collection, you will work alongside exceptional people in a supportive, passionate and diverse environment. We are proud to offer a range of industry-leading benefits that support your lifestyle, career and wellbeing, including: 50% F&B discount across all Crystalbrook restaurants and bars $99 room rates and a generous friends and family discount Enhanced parental leave and lifestyle benefits A commitment to a green future through sustainable luxury practices Access to our internal mobility program and team reward schemes Online learning and training platforms and tailored career development pathways A culture of collaboration, diversity and elevated experiences Limitless career opportunities in a fast-growing, dynamic environment Regular service recognition and team engagement events We’re proud to foster a workplace that supports equality, inclusion and accessibility. We welcome applications from all genders, ages, backgrounds, cultures and religions. If you have a health condition or disability, please let us know early in the recruitment process so we can provide the appropriate support to ensure you can perform at your best. As part of our recruitment and compliance process, we may request eligibility documents, police checks and employment references. Video
