The Museum has an exciting opportunity for a communications professional to join Public Affairs, Office of the Director as an APS6 Social Media Manager, to develop, implement and manage content on the Museum’s social media channels. Key accountabilities This position is responsible for the overall strategy and daily organisation and management of the Museum’s social media accounts. The successful candidate will have workplace experience in using social media as a professional promotional tool and proven experience in integrating social media into broader workplace communications activities. The successful candidate will demonstrate creative and well-documented engagement in professional social media use. The successful candidate will work with colleagues across the Museum to identify social media promotional opportunities; develop and post content; moderate conversation on the social media channels; monitor, analyse and report on the Museums’ social media channels; and oversee social media training within the organisation as required. The successful candidate will be a self-starter, work well in a team, be creative, a strong multi-tasker, have demonstrated high level writing and communications skills, a demonstrated ability manage complex communications issues, and will work efficiently under pressure and to tight deadlines. Responsibilities of the position include: Developing, implementing and managing a ‘whole of Museum’ social media strategy and specific campaign strategies.Developing, implementing and managing social media campaigns for the whole of Museum, including: temporary exhibitions, permanent galleries, public programs and events.Capture and create original social media content (video, images, copy) for social media channels using Adobe and Canva.Developing and implementing paid social media campaigns that grow and engage the museum’s social media audience.Developing social media scheduling and being the portal for social media messaging.Managing online reputational issues.Evaluating and reporting on social media activities and outcomes using social media analytics, monitoring and reporting tools to drive content decisions.Following social media trends in order to embrace new developments and opportunities.Providing training as required.Mediating social media conversations.Identifying, managing and negotiating opportunities with key internal and external stakeholders.Managing the Social Media budget.Have a preparedness to work outside standard business hours, to monitor social media as required.Demonstrate a strong commitment to Work Health and Safety (WH&S) by actively supporting a positive safety culture, following the Museum’s WHS policies and procedures, and complying with reasonable instructions to ensure alignment with the Work Health and Safety Act 2011. To Apply Applicants must include a 2 page pitch addressing their suitability for the role against the essential and desirable Skills, experience and qualifications. Applicants must also provide a resume and contact details for 2 referees. Visit https://www.nma.gov.au/about/employment and apply online. Applications close 11:59pm, Sunday 1 March 2026. Reasonable adjustments are available throughout the recruitment process. If you require, or would like to discuss reasonable adjustments, please contact the Contact Officer for this position.
