Join the Bowser Bean Swan Hill Team! Customer Service Representative - Hiring Now Who we are Bowser Bean Café is proudly Australian-owned and family-run, with over 30 years of experience serving regional Victoria and New South Wales. Our mission is simple: to serve and support our communities. With 35 sites (and growing!), our reputation is built on great coffee, fresh food, and outstanding service. We’re proud of how far we’ve come – but we’re even more excited about where we’re going. That’s where you come in. The Role - Customer Service Representative (CSR) As a CSR, you’ll be the face of Bowser Bean. Every smile, every coffee, and every interaction shapes our customers’ day – and you’ll play a key role in making Bowser Bean worth stopping for. Your responsibilities will include: Making great barista coffee Preparing fresh, quality food products Serving customers with energy and positivity Keeping the store clean, tidy, and welcoming Supporting the team with other tasks as required Who We’re Looking For We’re after enthusiastic, proactive team players who: ✔ Love working with people and bringing a smile to someone’s day ✔ Can juggle multiple tasks with confidence ✔ Take pride in their work and presentation ✔ Have experience in customer service or hospitality (a bonus, but not essential!) Why Join Us? At Bowser Bean, we invest in our people . When you join the team, you’ll enjoy: ⭐ Competitive pay rates ⭐ Free healthy meal every shift ⭐ Gym/sport membership subsidy ⭐ Career progression across our 35-site network ⭐ Team incentives for achieving goals ⭐ Industry-recognised training (including barista & safety/compliance) ⭐ Financial support for accredited courses *The Award governing this role is the Vehicle Repair, Services and Retail Award. Job Type: Casual Pay: Up to $45.89 per hour Benefits: Employee discount Gym membership Professional development assistance Application Question(s): We operate between 5am and Midnight 7-days a week. Are you able to work across those times? Work Location: In person
