This is a Dental Receptionist role with Smile Solutions Melbourne based in Melbourne, VIC, AU Smile Solutions Melbourne Role Seniority - junior, mid level More about the Dental Receptionist role at Smile Solutions Melbourne Introduction: Smile Solutions, "Melbourne's Home of Dentistry", is located in the magnificent Manchester Unity Building in the heart of Melbourne's CBD. We occupy four entire levels, plus the tower, all of which are of great significance within the art deco movement and Australia's national architectural heritage. We are a multidisciplinary practice, home to over 60 practitioners, 20 of which are board registered specialists in the fields of oral surgery, endodontics, orthodontics, periodontics and prosthodontics. Description: The opportunity: We are seeking a person who LOVES customer service and thrives being part of a busy and successful team. As a Receptionist in our team no day is the same and after rubbing shoulders with some of the best in the business, you will soon be able to take your career to the next level. Your role will be comprised of general responsibilities, including: Management of appointment books. Processing HICAPS claims and account management. Liaising with patients and practitioners. Data entry and mailing tasks. Treatment planning and co-ordination. The upside of working at Smile Solutions: 60% discount on dental treatments for staff and their children. 20% discount on dental treatments for partners, spouses, family, and friends. Conveniently located in the heart of Melbourne CBD, 5 minute walk from Flinders Street Station! Quarterly staff events and social activities. Seasonal AFL ticket offers at both the MCG and Marvel. A beautiful environment that's nurturing and supportive. Skills and Experiences: Desired Qualities: Experience in general dental. Excellent verbal and written communication skills. Exceptional organisation and multi-tasking skills. Proactive, solutions-oriented, and takes initiative. Team player who leads by example and takes pride in their work. Bubbly, outgoing, and able to maintain a positive clinic atmosphere. Proficiency in dental practice management software (Experience with Dental4Windows (D4W) is highly desirable but not essential) The ability to integrate into a large practice and work with multiple practitioners. If you would like to be considered for this opportunity, please submit your CV and cover letter outlining for us your experience and motivation to work in our team. Please note, we reserve the right to commence shortlisting immediately, only suitable candidates will be contacted. Remuneration is negotiable and is based on experience within the industry. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Smile Solutions Melbourne team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Managing appointment books Processing HICAPS claims and account management Liaising with patients and practitioners Key Strengths ️ Excellent verbal and written communication skills Exceptional organisation and multi-tasking skills Proficiency in dental practice management software Proactive and solutions-oriented Team player Bubbly and outgoing personality A Final Note: This is a role with Smile Solutions Melbourne not with Hatch.
