This is a Care Manager role with Dovida Australia based in QLD, AU Dovida Australia Role Seniority - mid level More about the Care Manager role at Dovida Australia We’re on the lookout for a Care Manager who’s passionate about people and ready to make a meaningful difference. In this dynamic, field-based role, you’ll manage care services for clients across the Gold Coast — building strong relationships, tailoring care plans, and ensuring that every client feels seen, heard, and supported. You’ll work closely with our team to deliver a seamless client experience while helping us grow our impact across the region. What’s in it for You? Make a Real Difference – Create better days for seniors and their families Birthday Leave Appreciation Day – Because you deserve to be celebrated Team Socials – Be part of a connected, supportive crew Employee Assistance Program – We care for you, too Grow Your Career – With room to develop and thrive Stunning Location – Work across the Gold Coast: beaches, hinterland, and community charm Your Day-to-Day Might Include: Meeting with new and existing clients to assess needs and develop personalised care plans Working closely with families to create support strategies that feel right Reviewing care goals regularly and adjusting plans as needed Coordinating with our support team to ensure smooth delivery of services Documenting client interactions, updating records, and sharing relevant info with the team Supporting our caregivers with feedback, updates, and encouragement You’ll Be Great in This Role If You Have: Experience in aged care, case management, or community services Certificate III in Aged Care or similar (desirable, but not essential) Experience with Home Care Packages (HCP) – highly regarded Strong admin and communication skills Confidence using Microsoft Office (Excel, Outlook, Word) A warm, approachable style and a genuine passion for helping others A current Australian Driver’s Licence and your own vehicle Flexibility to travel throughout the Gold Coast region Who We Are At Dovida, we’re not just providing home care — we’re enriching lives. As a national provider of compassionate, person-centred care, we support older Australians in living independently, comfortably, and with dignity. From daily companionship to transport, meal prep, and personal care, our services are delivered with warmth and respect. At the heart of our work? People — our clients, their families, and our team. Apply Now Ready to join a team that truly values people – including you? Click APPLY to submit your resume and a short cover letter telling us why you’d love to work with Dovida. Applicants must have permanent work rights in Australia. Let’s make a real difference, together. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Dovida Australia team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Meeting with clients Coordinating with the support team Documenting client interactions Key Strengths Experience in aged care, case management, or community services ️ Strong admin and communication skills Confidence using Microsoft Office Certificate III in Aged Care or similar Experience with Home Care Packages (HCP) A warm, approachable style A Final Note: This is a role with Dovida Australia not with Hatch.
