Work options: Hybrid Growing ASX retailer with genuine career progression opportunities Opportunity to inspire and transform a new region Own, drive and inspire operational excellence across a large portfolio ABOUT US Family. It means everything to us. From our very first baby steps as a small Balwyn store in 1979, we've grown to become Australia's largest and best-loved baby retailer. THE OPPORTUNITY We are seeking a commercially astute and people-focused Regional Manager to lead multiple retail areas across VIC, TAS, SA &WA. This role is on-site at our Dandenong South Support office, with regular travel. You will inspire and energise a large leadership cohort, lead through transformation, and deliver sustainable growth while maintaining exceptional customer experiences. KEY RESPONSIBILITIES Drive Sales & Profitability Own regional sales performance - spot trends, seize opportunities, and tackle challenges Partner with Area Managers to maximise revenue, margin, and market share Lead Operations Turn store standards into business wins and ensure consistent top-tier service Oversee inventory, compliance, and implement scalable process improvements Inspire & Develop People Lead through others - empower Area Managers & their teams to excel Recruit, coach and build a high-performing leadership squad Drive succession planning, coaching, and change initiatives across the region Elevate Customer Experience Ensure every store delivers consistent, superior customer experience Resolve escalated issues and implement feedback loops to improve service Deliver Services Excellence Own execution of in-store services and improve operational efficiency Lead continuous improvement initiatives that scale across the region Lead Financial Performance Own the P&L including budgeting, forecasting, and cost control Analyse performance, optimise resources, and prioritise high-impact investments WHAT YOU BRING Extensive Retail Leadership: Proven success leading large, multi-area teams across multiple states, driving performance and operational excellence. Commercial Accumen: You’re confident managing P&L, labour budgets and driving strong financial outcomes across a multi-site portfolio. People & Culture Leadership: Strong leadership presence with the ability to inspire, develop, and retain high-performing teams. Strategic Thinker: Exceptional communication and interpersonal skills, able to influence across all levels and build lasting relationships. Data-Driven Decision Maker: Skilled at analysing performance metrics to inform strategy, optimise operations, and maximise profitability. WHAT’S IN IT FOR YOU Generous team and family discounts. Short-term incentive program. Company Car Training pathways designed to encourage personal growth and professional development. Paid Parental Leave. Employee Assistance Program. Opportunity to support communities and work with meaningful charity partners. PLEASE NOTE Every employer in Australia has the obligation to ensure that employees have the relevant working rights. All successful applicants will need to undergo a Right to Work check. Due to the intimate and personal nature of our work, successful applicants will also need to undergo a National Police Criminal History check. ✨ If you’re an experienced retail leader who thrives in a fast-paced, customer-focused environment and wants to make a meaningful impact, we’d love to hear from you. Apply now. Video
