Fixed-term | 6 - 8 Months | Local Government | South Eastern Suburbs Your new company Join a forward thinking local government authority in the South East, during a key period of transition and improvement. This organisation is strengthening its Local Laws function and seeking a confident, process driven Operations & Service Delivery Officer to provide stability, support, and operational oversight. Your new role In this 6 - 8 month fixed-term position, you will play a pivotal role in stabilising and supporting a busy Local Laws unit. Reporting directly to the Manager, you will help lead day to day operations across: Local laws reviews Infringements Parking and animal management matters Prosecutions Compliance and regulatory workflows This role requires ownership, structure, and initiative not administration. You will be instrumental in refining processes, improving documentation, and ensuring team consistency. Youll also work with key systems including Objective, Property & Rating, and TechOne. Salary includes Band 6A: $99,846 $108,835 super. Hybrid work (Initially for the majority of days for the first 3 weeks, then will convert to 3 days office / 2 days WFH) What you'll need to succeed To thrive in this role, youll bring: Experience in local government, local laws, infringements, or regulatory compliance A structured approach to managing workflows, documentation, and legislative requirements Strong process thinking and proven problem solving skills The ability to remain neutral and professional Confidence, resilience, and the capacity to provide steady support to developing staff Ability to quickly build rapport and contribute positively to a team during a period of change What you need to do now If youre ready to step into a high impact role where you can stabilise processes and help drive meaningful improvements, Id love to hear from you.Please email your cover letter and CV through to Shani.Latter@Hays.com.au 2982839
